MADHUKAR MADA
Rockbank,VIC
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
11
11
years of professional experience
Work History
Return Agent
Avis Budget Group
11.2023 - Current
- Collaborated with team members to maintain smooth operations during peak hours, minimizing wait times for customers.
- Communicated effectively with management and other departments to address any inventory or maintenance concerns.
- Stayed up-to-date on industry trends and best practices through ongoing training sessions and workshops provided by the company.
- Supported sales initiatives by offering additional services or upgrades when appropriate during the return process.
- Contributed to overall operational efficiency by completing tasks assigned by supervisors in a timely manner.
- Maintained clean and organized work environment, contributing to efficient operations and positive customer experiences.
- Enhanced customer satisfaction by efficiently processing rental returns and addressing any concerns.
- Managed vehicle inspections with attention to detail, promptly identifying and documenting any damages or discrepancies.
Store Manager-Full-Time
United Kilsyth and United Cranbourne South
04.2019 - 07.2023
- Providing customers with friendly and efficient service
- Carefully prepare weekly payroll to keep up with projected revenue for the week
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Manager-Full-Time
Vive One Pty Ltd trading as Rozzis Italian High Point
09.2016 - 03.2019
- Exhibit through knowledge of foods, beverages, supervisory duties, service technique, and guest interaction
- Ensure maintenance of proper cleanliness in all areas of bar and front of house
- Carefully prepare weekly payroll to keep up with projected revenue for the week
- Work closely with the chef and cooks to determine menu plans for special events or occasions
- Counsel and discipline staff when necessary
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Console Operater-Part-Time
United Ballarat road
08.2013 - 09.2016
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Determine stock levels and service standards
- Implemented promotional strategies effectively within the store layout resulting in increased visibility of featured products.
- Providing customers with friendly and efficient service
- Ensuring health and safety requirements as per regulations
- Observed and reported suspicious activities and persons.
Education
Dilploma and Advanced Diploma - Bussiness Management
Technical Educational Australia
01.2015
Bachelor of Dgree - B St Cs
A V College
01.2009
Intermediate - 12th Standard- Equivalent to year 12
S R Junior College
Hanamkonda, A.P01.2006
Skills
- Hardworking
- Commitment
- Interpersonal Skills
- Goal oriented
- Ambitious
- Positive attitude
- Multitasking and Organization
- Problem-Solving
- Customer Service
- Customer Relations
Timeline
Return Agent
Avis Budget Group
11.2023 - Current
Store Manager-Full-Time
United Kilsyth and United Cranbourne South
04.2019 - 07.2023
Manager-Full-Time
Vive One Pty Ltd trading as Rozzis Italian High Point
09.2016 - 03.2019
Console Operater-Part-Time
United Ballarat road
08.2013 - 09.2016
Dilploma and Advanced Diploma - Bussiness Management
Technical Educational Australia
Bachelor of Dgree - B St Cs
A V College
Intermediate - 12th Standard- Equivalent to year 12
S R Junior College
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