Madhur Satija
Gold Coast,QLD
Summary
Quality-driven Leading Hand proficient in overseeing repairs, installations and maintenance of House keeping. Bringing si years of Hotel industry experience and expertise in all types of related equipment, machinery, and tools.
Overview
7
7
years of professional experience
Work History
Trolley and Cleaning
Coles
02.2024 - Current
- Applied troubleshooting and diagnostics abilities to assess repair and maintenance needs.
- Fostered an atmosphere of open communication within the team, promoting a culture of continuous learning and knowledge sharing.
- Ensured adherence to company policies, industry regulations, and best practices throughout all aspects of project management.
- Reviewed orders by inspecting labeling, packaging, and contents.
Delivery Driver
Symbio
05.2023 - 09.2024
- Fostered positive working relationships with regular customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- collecting all samples from the company like Narco, spring water, Biotest etc
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver
Aramex
09.2023 - 02.2024
- Fostered positive working relationships with regular customers.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Completed on-time deliveries by choosing best and most efficient routes.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Loaded truck and properly secured items to prevent damage for deliveries.
Concierge Supervisor
Crowne Plaza Today
07.2017 - 12.2020
- Oversaw inventory management for the concierge department, maintaining adequate supplies while minimizing costs.
- Conducted regular team meetings to discuss performance metrics, areas for improvement, and best practices in customer service.
- Provided exceptional assistance to VIP guests, managing unique requests and exceeding expectations consistently.
- Mentored junior staff members to enhance their customer service skills and professional development.
Education
MBA - Masters in Tourism
Griffith
03-2023
Skills
- Maintenance understanding
- Repair expertise
- Safety Management
- Technical problem solving
- Safety awareness
Languages
Hindi
Full Professional
English
Full Professional
French
Elementary
Timeline
Trolley and Cleaning
Coles
02.2024 - Current
Delivery Driver
Aramex
09.2023 - 02.2024
Delivery Driver
Symbio
05.2023 - 09.2024
Concierge Supervisor
Crowne Plaza Today
07.2017 - 12.2020
MBA - Masters in Tourism
Griffith
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