Madison Hansen
Dulwich Hill,NSW
Summary
As a tourist of many places myself, I love working in spaces where I can meet people from all parts of the world. At every job I have worked I have been at the front lines of customer service. Serving coffee to new and returning customers was a pleasure, creating and maintaining individual relationships with each customer. Working and managing a team at a ski shop gave me extensive management experience both with customers and staff; managing large groups of tourists and working with my team to help them grow. I learned a lot about what it takes to encourage teamwork and good workflow among varying individuals.
Overview
3
3
years of professional experience
Work History
Barista
Kaffe Mercantile
Ogden, UT
08.2025 - 09.2026
- Engaged with customers, providing excellent service and product knowledge.
- Operated espresso machines and grinders to ensure optimal beverage quality.
- Handled cash register transactions accurately and efficiently for customer purchases.
Cook/Barista
The Lotus Cafe
Ogden, UT
07.2024 - 08.2026
- Prepared dishes in a fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Developed new recipes in line with seasonal menu changes at the café.
- Completed day-to-day prep accurately and efficiently to maintain an efficient kitchen.
Rental Manager
Alpine Sports
Ogden, UT
01.2024 - 04.2026
- Managed rental inventory for ski and snowboard equipment during peak seasons.
- Coordinated staff schedules to ensure adequate coverage for rental operations.
- Trained new employees on equipment handling and customer service standards.
Education
First AID EMT Certificate - Emergency Medicine
Weber State University
Ogden, UT12-2023
High School Diploma -
Clearfield High School
Clearfield, UT05-2023
Skills
- Customer service training
- Inventory management
- Workflow efficiency
- Hiring, training, and managing employees
- Customer relationship management
- Espresso machine operation
- Point of sale operation
- Food safety practices
References
Chris Nichols +1 (775) 771-7690 chris@alpinesportsutah.com
Bobbie Chambers +1 (801) 391-0900 bobbie@alpinesportsutah.com
Rocky Hayner +1 (801) 791-4290 The Lotus Cafe
Availability
Available starting now, open to any hours, any shifts!
Timeline
Barista
Kaffe Mercantile
08.2025 - 09.2026
Cook/Barista
The Lotus Cafe
07.2024 - 08.2026
Rental Manager
Alpine Sports
01.2024 - 04.2026
First AID EMT Certificate - Emergency Medicine
Weber State University
High School Diploma -
Clearfield High School