Madina Menhaj

o Answering and directing phone calls to relevant staff

o Scheduling meetings and appointments

o Taking notes and minutes in meetings

o Ordering and taking stock of office & store supplies

o Being a point of contact for a range of staff and external stakeholders

o Processing and directing mail and incoming packages

o Greeting and directing visitors and new staff

o Daily Banking

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, and locate items.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Offered each customer customised, personal service to boost sales and customer satisfaction.
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.

• Worked front counter, drive-thru and other areas.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Promoted a positive work environment through effective communication and teamwork among staff members.