Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Madisha De Silva

Melbourne,VIC

Summary

Dynamic Front of House Coordinator recognized for excellence in customer service and team collaboration. Experience in training staff and optimizing operational procedures to elevate guest satisfaction and operational efficiency.

Overview

9
9
years of professional experience

Work History

FOH

Little Cafe
Melbourne, VIC
08.2020 - 08.2025
  • Maintained a neat, organized front of house area at all times.
  • Monitored inventory levels of front of house supplies and placed orders as necessary.
  • Supervised front of house operations including seating arrangements, table set-ups, busing tables.
  • Performed daily opening and closing duties as Front of House Coordinator.
  • Trained front of house staff in customer service excellence and operational procedures.
  • Maintained an inventory of supplies needed for front of house operations.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Collaborated with management team to create a comprehensive Front of House training program.

Grill’d
Melbourne
01.2017 - 06.2018
  • Taking orders, waiting tables, preparing food before and during service.

Lentils as Anything
  • Waiting and clearing tables, taking orders, preparing the dining area.

Friends of The Earth
  • Assisting in the kitchen & waiting tables.

Education

Bachelor of Arts -

RMIT University
Melbourne, VIC
01.2021

Skills

  • Front of house management
  • Customer service
  • Time management
  • Scheduling coordination
  • Attention to detail
  • Problem solving
  • Front of house
  • Multitasking efficiency

Personal Information

Available: Casual / Part Time

Timeline

FOH

Little Cafe
08.2020 - 08.2025

Grill’d
01.2017 - 06.2018

Lentils as Anything

Friends of The Earth

Bachelor of Arts -

RMIT University

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Madisha De Silva