Madison Ahern

Crew Member

mcdonalds

Preston, VIC

08.2024 - 04.2025

Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Interacted pleasantly with guests to deliver quality customer service.
Brewed and served coffee and tea with preferred add-ins.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Maintained organized storage areas for food products, beverages and restaurant supplies.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Processed payments on cash register and counted back bills and change to patrons.
Served food and beverages at take-out counters to provide fast service to waiting guests.
Served food quickly for positive guest experiences.
Organized and restocked supplies to support operations and team productivity.
Resolved customer complaints in a professional manner.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Checked expiration dates on all products before serving them to customers.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
Restocked kitchen supplies including food products and utensils.
Assembled and served meals according to specific guest requirements.
Maintained safe food handling practices to prevent germ spread.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Provided excellent customer service to maintain a positive atmosphere for guests.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Talked pleasantly with customers while taking orders and promoted positive image for business.

Summary

Overview

Work History

Crew Member

Education

High School Diploma -

Skills

Reference

Timeline

Crew Member

High School Diploma -

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