Madison Bagally
Torquay,VIC
Summary
Proven Brow and Lash Specialist with a record of enhancing client satisfaction through personalized services and expert consultations/ brow shaping at With Love. Skilled in waxing techniques, client consultations, and brow/lash services consistently delivering tailored results for each client. Excelled in creating positive environments and maintaining high-quality standards, achieving consistent positive feedback.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Brow and Lash Specialist
With Love
05.2024 - Current
- Educated clients on proper brow maintenance techniques to extend the benefits of their treatments.
- Strengthened brand reputation by sharing before-and-after photos of client transformations on social media platforms.
- Received consistent positive feedback from clients regarding the quality of work and overall experience.
- Efficiently managed appointment scheduling, accommodating last-minute requests while minimizing downtime between clients where possible.
- Enhanced client satisfaction by providing personalized brow shaping and styling services.
- Consulted with clients during appointments to understand their needs and deliver tailored results accordingly.
Beauty Therapist
Ora Beauty Bar
10.2023 - 03.2024
- Performed a variety of beauty treatments, including facials, massages, waxing, lash lifts and tinting
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Offered advice and recommended products to improve and maintain their treatment results.
Bartender
Cork Bar
09.2023 - 03.2024
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and creating high-quality cocktails.
- Served high customer volumes during special events, nights, and weekends, learning to work under pressure.
Barista
Brew Crew
01.2022 - 01.2023
- Promoted a welcoming atmosphere by greeting customers with a friendly attitude and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained regular and consistent attendance and punctuality.
- Maintained a clean and organized workspace for productivity and safety.
Education
Diploma - Beauty Therapy
The Gordon
Geelong12.2024
Skills
- Waxing Techniques
- Lash Expertise
- Colour theory understanding
- Brow Shaping Expertise
- Attention to Detail
- Consistent and reliable
Certification
Application of BIAB, The Gel Bottle
Health, beauty and wellness
Always had a flare passion for beauty and wellness. I pride myself in taking care of my body and my mind and value taking the time to make myself feel relaxed and well looked after as well as others.
Referees
Ashlee Jade / 0455 373 299
- Owner of With Love, Torquay
Hannah Taylor / 0401 079 687
- Owner of Ora Beauty Bar, Torquay
Kate Lynch / 0417 582 603
- Owner of Cork Bar, Geelong
Timeline
Brow and Lash Specialist
With Love
05.2024 - Current
Beauty Therapist
Ora Beauty Bar
10.2023 - 03.2024
Bartender
Cork Bar
09.2023 - 03.2024
Barista
Brew Crew
01.2022 - 01.2023
Diploma - Beauty Therapy
The Gordon
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