Madison Belogiannis
Gymea,Australia
Summary
My name is Madison Belogiannis. I am currently studying Certificate IV vet nursing at Tafe twice a week. I am employed on a part time basis at a cafe in Como and Kingsgrove veterinary clinic as a student nurse and a receptionist twice a week. Im looking for a new workplace to support me during my time at Tafe. Im available Monday, Wednesday and Thursday for student placement and I am also available to work as a receptionist on Saturdays if needed. Past experience regarding the veterinary field includes a voluntary job at Symbio Wildlife park. I am determined and passionate within any aspect of the vet nursing field. I can effectively multitask and I am flexible and motivated to learn as much as I can to develop my skills in my chosen field of study.
Overview
2025
2025
years of professional experience
Work History
Receptionist
Veterinary Clinic
- Communicate effectively with staff and clients
- Adhere to WHS and safety
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Managed multi-line phone system and pleasantly greeted patients.
Student Veterinary Nurse
Veterinary Clinic
- Provided exceptional customer service at reception desk, addressing client concerns professionally while displaying empathy toward their pets'' needs.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Assisted in preparation and administration of anaesthesia for surgical processes.
- Administer medications, vaccines and treatments as instructed by veterinarian.
- Prepared, sterilized and maintained medical instruments and equipment.
- Performed fecal examinations, urinalysis and bloodwork.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Cafe All Rounder
Waterfront Como Cafe
01.2021 - Current
- Making bookings over the phone
- Maintained a safe work environment with consistent adherence to safety protocols and proper use of personal protective equipment.
- Resolved customer complaints promptly and professionally, ensuring repeat business and upholding the cafe''s reputation for excellent service.
- Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Produced food and drink products adhering to company quality and quantity standards.
Volunteer
Symbio Wildlife Park
- Speaking to members of the public
- Cleaning and working with numerous animals
- Safely handle animals
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Cleaned indoor and outdoor wildlife enclosures to prevent injury to animals, promote physical comfort and facilitate sanitation and servicing.
Education
Certificate IV - veterinary nursing
Bankstown TAFE
Bankstown, NSW12.2024
High School -
Sylvania High School
Sylvania, NSW12.2021
Primary School -
Ramsgate Public School
12.2016
Skills
- Customer Service
- Communication
- Teamwork and Collaboration
- Multitasking
- Ability to meet deadlines
- Work under pressure
- Enthusiastic
- Hard-working
- Eager to learn
- Organization skills
- Telephone skills
- Scheduling appointments
References
References given upon request
Personal Information
Date of Birth: 07/04/05
Timeline
Cafe All Rounder
Waterfront Como Cafe
01.2021 - Current
Receptionist
Veterinary Clinic
Student Veterinary Nurse
Veterinary Clinic
Volunteer
Symbio Wildlife Park
Certificate IV - veterinary nursing
Bankstown TAFE
High School -
Sylvania High School
Primary School -
Ramsgate Public School
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