Madison Briggs
Gold Coast,QLD
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Jewel Sales Concierge
Total Property Group
12.2022 - Current
- Responsible for the overall atmosphere and welcome of all visitors to the display suite as well as managing the day-to-day operations of the display and apartments.
- CRM system management.
- Display relevant marking materials to guest.
- Appointment calendar management.
- Prepare documents/reports for Developer meetings for the Managing Director.
- Coordinate maintenance request.
- Collaborate positively with stakeholders on multiple projects Gold Coast and Brisbane based.
Administrator
Queensland XRay
03.2022 - 12.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
McDonalds Manager
McDonald's
01.2020 - 03.2022
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Staff rostering.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Education
Skills
- Customer Service
- Administrative Support
- Cash Handling
- Interpersonal communications
- Excellent Multitasking
- Strong Work Ethic
- Guest experiences
- Time Management
- Effective Decision Making
Timeline
Jewel Sales Concierge
Total Property Group
12.2022 - Current
Administrator
Queensland XRay
03.2022 - 12.2022
McDonalds Manager
McDonald's
01.2020 - 03.2022
Similar Profiles
Martin RuizMartin Ruiz
Snow Plow Driver at Total Property Management GroupSnow Plow Driver at Total Property Management Group
Abbigail GillardAbbigail Gillard
Secretary at Garymann Total Property ManagementSecretary at Garymann Total Property Management
Sarah A. ConoverSarah A. Conover
Property Manager at Total Property Concepts, IncProperty Manager at Total Property Concepts, Inc