Madison Bullemor
Andergrove,QLD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Food Service Worker
Sweet Cakes - Dutch Poffertjes
Mackay, QLD
01.2008 - Current
- Food and stall assembly, manage tasks, production and dressing of orders, training of new staff
- Cleaned kitchen areas, equipment and utensils.
- Utilized point-of-sale systems for taking orders from customers.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Followed established cash handling procedures when collecting payment from customers.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Attend training sessions related to proper sanitation techniques.
- Clean up spills promptly and properly dispose of hazardous materials according to safety regulations.
- Assist in setting up new stalls according to company policies.
Business Administration Trainee
JM's Air Conditioning
Mackay, Queensland
04.2023 - 05.2024
- Provided directions to visitors looking for specific locations within the building.
- Greeted guests and customers in a professional manner.
- Provided administrative support for management team.
- Drafted letters, memos, emails and other communications materials.
- Provided support to existing staff on various tasks and duties.
- Worked alongside senior team members to learn related job tasks and roles.
- Attended training sessions and meetings to learn new information and develop personal skills.
- Maintained an organized a filing system for both existing and upcoming jobs.
- Unloaded and processed incoming stock deliveries, ensuring that all items were accounted for.
Barista
Deli Nook/Plattered Up
Mackay, QLD
01.2022 - 03.2023
- Food preparation, customer service role, taking orders and processing manual payments
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Front of House Employee
Moss On Wood
Mackay , QLD
01.2021 - 01.2022
- Barista, customer service role
- Collaborated with other departments within the restaurant on various tasks or projects.
- Assisted with training new front of house employees on procedures and policies.
- Prepared drinks upon request according to recipes and standards set by management.
- Provided take-out services to customers who preferred to dine offsite.
- Resolved customer complaints in a professional and courteous manner.
- Answered phone calls, took reservations, and answered inquiries.
- Cross-trained in other areas such as bussing tables or bartending if needed.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Performed opening and closing duties such as, organizing supplies and stocktake.
Crew Member
McDonalds Food Court Mackay
Mackay, QLD
01.2018 - 01.2022
- Customer service, food and drink preparation
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained an organized work area to ensure efficient operations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Mackay North State High School
North Mackay01.2020
Skills
- Customer Service
- Equipment Maintenance
- Records administration
- Team Collaboration
- Telephone reception
- Word Processing
- Administrative tasks
- Oral and writing communication
- Document Scanning
- Social Media Management
Membershipsandaccomplishments
- Mackay School Hockey 2012- 2018
- Glee Club (Mackay Christian College)
- Certificate II in hospitality
- Current RSA and RSG
Personal Information
Date of Birth: 11/14/02
References
- McDonalds Canelands, Shari Menary- Manager, 0450 619 313
- McDonalds Canelands, Tazia Jaquinta- Manager, 0497 206 429
- Moss on Wood, Allayah Stowers- FOH Manager, 0481 953 649
- Sweet Cakes- Dutch Poffertjes partner, Eric Kok, eric_kok@hotmail.com, 0431 929 317
- Deli Nook, Christie Pink- Manager, 0408 336 734
Timeline
Business Administration Trainee
JM's Air Conditioning
04.2023 - 05.2024
Barista
Deli Nook/Plattered Up
01.2022 - 03.2023
Front of House Employee
Moss On Wood
01.2021 - 01.2022
Crew Member
McDonalds Food Court Mackay
01.2018 - 01.2022
Food Service Worker
Sweet Cakes - Dutch Poffertjes
01.2008 - Current
High School Diploma -
Mackay North State High School
Similar Profiles
Sophia ArtsivourtsisSophia Artsivourtsis
Manager on Duty at Dutch Poffertjes HouseManager on Duty at Dutch Poffertjes House
Clay PatersonClay Paterson
Cafe Worker at Sweet Life Cafe & CakesCafe Worker at Sweet Life Cafe & Cakes
Riley PowersRiley Powers
Retail Worker at Oh My Sweet CakesRetail Worker at Oh My Sweet Cakes