Madison Caddell
MELBOURNE
Summary
Dedicated Medical Receptionist with two years of experience in fast-paced healthcare settings. Expertise in appointment management, patient interaction, and record maintenance, ensuring efficient reception operations. Recognized for organizational skills and composed demeanor in high-pressure situations, contributing to quality patient care.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Marina Radiology
Clyde North
05.2024 - Current
- Managed patient check-in and check-out processes efficiently.
- Greeted and checked in patients, updating patient information in computer system.
- Scheduled appointments
- Coordinated communication between medical staff and patients to ensure timely and accurate information exchange.
- Handled incoming calls, promptly and courteously addressing patient needs and concerns.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Took messages from patients and promptly relayed to appropriate staff.
- Reviewed and interpreted referral forms to assist in patient care.
Big Clean co
Kacie Stephens
Carrum Downs
12.2023 - 05.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Cleaned residential spaces using appropriate cleaning products and techniques.
- Organized cleaning supplies for efficient access during tasks.
- Reported maintenance issues to homeowners promptly after inspections.
- Communicated with clients to understand specific cleaning preferences and needs.
- Maintained cleanliness of tools and equipment for optimal performance.
Education
Hallam Secondary College
Hallam, VicSkills
- Patient scheduling
- Appointment management
- Telephone triage
- Medical terminology
- Medical billing and coding
- Payment collection
- Digital communication
- Time management
- Problem solving
- Confidentiality
Accomplishments
- I did Be Brave and Shave in 2017 and raised over $2,000
Timeline
Medical Receptionist
Marina Radiology
05.2024 - Current
Big Clean co
Kacie Stephens
12.2023 - 05.2024
Hallam Secondary College