MADISON CHENEY
Merredin
Summary
I am looking to seek and maintain full-time position in Administration that offers a positive work environment and professional challenges utilizing, strong multitasking, interpersonal skills, time management and problem-solving skills. I have a true passion for client service and satisfaction. Dedicated to offering exceptional assistance to team members and clients.
Overview
9
9
years of professional experience
Work History
Office Manager
Right At Home Care
01.2024 - Current
- Handling sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintaining computer and physical filing systems.
- Assisting in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Administration Officer
Right At Home Care
11.2022 - 01.2024
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
Personal Care Worker
Right At Home Care
03.2021 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Developed trust-based relationships with both clients and their families through clear communication and empathetic caregiving approach.
- Provided safe mobility support to help patients move around personal and public spaces.
Apprentice Hairdresser
The Cutting Room
11.2021 - 03.2022
- Assisted hair stylists with colorwork by applying base colours and toners.
- Assisted front desk by answering phone calls, taking appointments and checking clients in.
- Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
- Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
Waitress/Bartender
Redmanna Waterfront Restaurant
03.2021 - 11.2021
- Organising over the phone bookings and answering enquiries.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
Casual Sales Assistant
Lowes
11.2020 - 05.2021
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Christmas Casual
Peter Alexander
11.2020 - 01.2021
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Managed inventory effectively, ensuring timely replenishment of high-demand items during the holiday season.
Shop assistant/Kitchen hand
Seabreeze Deli
12.2015 - 05.2020
- Completed daily tasks accurately and on-time to support shop needs.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Remained calm and composed in tense situations involving angry or upset customers.
- Assisted in training new hires on store procedures, policies, and product knowledge.
- Increased repeat business with exceptional communication skills that fostered long-lasting customer relationships.
- Managed efficient cash register operations.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
All rounder
King Carnival
12.2014 - 02.2015
- Bouncy castle supervisor, Sideshow alley/games operator.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Cert III Individual Support (Disability) -
South Metropolitan TAFE
Mandurah, WA2020
Cert II Community Services -
South Metropolitan TAFE
Mandurah, WA2015
Police Clearance -
First Aid And CPR -
St John WA
Graduated Year 12 -
John Tonkin College
Mandurah, WA11.2016
Skills
- Strong multitasking
- Team Collaboration
- Office Administration
- Time Management
- Customer Service
- Organizational Skills
Timeline
Office Manager
Right At Home Care
01.2024 - Current
Administration Officer
Right At Home Care
11.2022 - 01.2024
Apprentice Hairdresser
The Cutting Room
11.2021 - 03.2022
Personal Care Worker
Right At Home Care
03.2021 - 11.2022
Waitress/Bartender
Redmanna Waterfront Restaurant
03.2021 - 11.2021
Casual Sales Assistant
Lowes
11.2020 - 05.2021
Christmas Casual
Peter Alexander
11.2020 - 01.2021
Shop assistant/Kitchen hand
Seabreeze Deli
12.2015 - 05.2020
All rounder
King Carnival
12.2014 - 02.2015
Cert III Individual Support (Disability) -
South Metropolitan TAFE
Cert II Community Services -
South Metropolitan TAFE
Police Clearance -
First Aid And CPR -
St John WA
Graduated Year 12 -
John Tonkin College
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