Madison Davidson

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives and communication goals.
• Worked with management team to implement proper division of responsibilities.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Identified individual employee's unique work styles and adapted management methods.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Carried out day-day-day duties accurately and efficiently.
• Worked flexible hours; night, weekend, and holiday shifts.
• Maintained energy and enthusiasm in fast-paced environment.

I have been volunteering at the rspca working with all types of animals including over stimulated and aggressive animals. I have worked with dogs, cats, and small animals.

• Learned new materials, processes and programs quickly.
• Attended training courses to build understanding of processes, techniques and industry.
• Increased training efficiency by working closely with supervisor and coworkers, asking questions, and giving honest, detailed feedback.
• Maintained high levels of efficiency during training by taking detailed notes and asking questions.
• Completed documentation and reports for business records.
• Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
• Completed Cert 3 in hospitality

• Greeted guests, promoted specials and took orders.
• Assisted customers in choosing menu items by providing food complementing information.
• Trained team members to prepare sandwiches and other items according to instructions.
• Operated manual and electric appliances to peel, slice and trim food.
• Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
• Kept drawer balanced by accurately processing cash, credit and debit payments.