Summary
Overview
Work History
Education
Skills
RSA (Initial training) 2020
Timeline
Generic

Madison Dell'Aquila

Bentleigh East,Victoria

Summary

An adaptable and versatile young creative with success in developing eye-catching visuals through attention to detail and exciting team collaborations. Having worked in both hospitality and production design, Madison has an incredible well rounded understanding of the importance of customer relationships and communication with both clients and coworkers. Madison exudes confidence and her infectious personality makes her one that attracts people and allows conformability to form in both the workplace and outer world.


Flexible in creating designs that consistently follow the creative vision and direction of the project. She is focused on meeting deadlines, researching stylistic ideas to develop the appropriate design execution; and is proficient in the latest technology with the expertise and creativity to integrate industry trends. She is an integral member of any workplace team.

Overview

3
3
years of professional experience

Work History

Production Designer

Ignition Immersive Productions And VFX
09.2023 - Current
  • Executed designs that adhered to overall creative vision and direction.
  • Gathered information to determine best execution of creative ideas.
  • Designed a hyper immersive exhibit in 45 Downstairs Gallery Space for a 4 week run.
  • Remained in tune with budget through project management, insuring all team members are communicating effectively to reduce costs.
  • Coordinated set design, propping and decoration in conjunction with photo art directors.
  • Collected details about unique features and constraints of each space, as well as potential themes and budget limitations to complete optimal designs.
  • Organized and attended meetings to discuss project status and brief new projects.
  • Worked with technical teams to effectively incorporate lighting, sound and other features.
  • Produced detailed rough drafts and scale work-ups showcasing set, scenery and property demands.
  • Worked well in a team setting, providing support and guidance.

Set Dresser/Buyer

White Fever Series 1
07.2023 - 09.2023
  • Sourced required props and materials to dress sets for specific eras, following the design bible and always confirming with Head of Department.
  • Reviewed film dailies and incorporated changes to improve designs.
  • Followed production designs and met challenging timelines.
  • Kept sets and props maintained for duration of production.
  • Constructed, assembled and placed large set pieces.
  • Collected details about unique features and constraints of each space, as well as potential themes and budget limitations to complete optimal designs.


Waitress Supervisor

Miss Ruby Cafe
03.2023 - 07.2023
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Greeted new customers, discussed specials, and took drink orders.
  • Trained staff members on use of POS system.
  • Supervised server staff and simultaneously served personal section of tables.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Managed food resources, memorized orders, and coordinated customer service.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization, and provide easy access during busy peak service times.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Waitress

Flour Child - Cocktail Bar And Pizzeria
11.2022 - 05.2023
  • Greeted new customers, discussed specials, and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.

Art Department Runner/Buyer

Aunty Donna's Morning Brown Cafe Series 1
08.2022 - 09.2022
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests. Such as dealing with Cash only payments via marketplace, sourcing props/dressing for the production.
  • Completed forms, reports, logs and records to quickly handle all documentation for production, such as Van fuel log book, filing Statement of suppliers and all receipts, handling and topping up my petty cash.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service. Suggesting more efficient routes of pick ups/drop offs of props/dressing to optimize the hours of the day more efficiently.
  • Fostered highly communicative, collaborative team culture in all elements of the Production Team, especially with superiors.

Production Manager

Nice Siblings Commercial Production Company
04.2022 - 04.2022
  • Resolved issues quickly to maintain productivity goals.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Standardized production procedures, job roles, and quality assurance guidelines, including effective time management, extras-coordinating, location coordinating and minor directorial inputs.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Delivered direct feedback to senior management regarding project visibility and status.

Restaurant Waitress

Meat Flour Wine
11.2020 - 12.2021
  • Cultivated warm relationships with regular customers.
  • Completed credit payments via card processing systems.
  • Operated POS systems to cash out customer checks and complete order transactions.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.

Education

High School Diploma -

The Victorian College of The Arts Secondary School
Melbourne, VIC
11.2020

Skills

  • Critical Thinking
  • New Product Development
  • Creative Development
  • Director Collaboration
  • Budget Tracking
  • Project Management
  • Team Collaboration/leadership
  • Set Dressing
  • Professional Networking
  • Project Deadlines
  • Creative Solutions
  • Managing Props

RSA (Initial training) 2020

Madison has successfully completed to satisfaction the Responsible service of Alcohol program approved by the chairperson of the Victorian commission of Gambling and Liquor regulation.

Timeline

Production Designer

Ignition Immersive Productions And VFX
09.2023 - Current

Set Dresser/Buyer

White Fever Series 1
07.2023 - 09.2023

Waitress Supervisor

Miss Ruby Cafe
03.2023 - 07.2023

Waitress

Flour Child - Cocktail Bar And Pizzeria
11.2022 - 05.2023

Art Department Runner/Buyer

Aunty Donna's Morning Brown Cafe Series 1
08.2022 - 09.2022

Production Manager

Nice Siblings Commercial Production Company
04.2022 - 04.2022

Restaurant Waitress

Meat Flour Wine
11.2020 - 12.2021

High School Diploma -

The Victorian College of The Arts Secondary School

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Madison Dell'Aquila