Madison Flanagan
Tamworth,NSW
Summary
Dynamic and adaptable professional with proven experience in customer service and teamwork, honed at Guzman Y Gomez and The Way Collective. Excelled in efficient multitasking and strong communication, enhancing customer satisfaction and operational efficiency. Skilled in cash register operation and problem-solving, with a track record of training peers. Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
Crew Member
Guzman Y Gomez
Tamworth, NSW
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
Volunteer
The Way Collective
Tamworth, NSW
01.2021 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Taught Sunday school classes to impart values of faith.
- Assisted with organizing religious activities and services.
Education
No Degree -
Carinya Christian School
Tamworth, NSW11.2027
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Register Operation
- Efficient multitasking
Sport
Rep player for Tamworth Netball
Carinya Christian School Netball team
North Bears League Tag team
Tamworth bjp Physie
Timeline
Crew Member
Guzman Y Gomez
06.2023 - Current
Volunteer
The Way Collective
01.2021 - Current
No Degree -
Carinya Christian School