Madison Horton-Wickham
Warranwood,Australia
Summary
Enthusiastic candidate seeking an entry-level paralegal position, offering a strong background in customer service and administration. Demonstrates excellent interpersonal skills, attention to detail, and a professional approach to client interactions. Eager to further my legal knowledge and contribute to the efficient running of a law firm.
Overview
7
7
years of professional experience
Work History
Waitress
Park Espresso and Eatery
05.2024 - Current
- Rehired at the request of management after prior term of employment
- Delivering a high-quality and timely service in a busy environment
- Provide clear and comprehensive training to new staff
- Manage phone orders and face-face customer service
- Promptly address and resolve any concerns or requests
Waitress
Hunky Dory
08.2023 - 05.2024
- Provided efficient table service, ensuring patrons needs were met
- Accurately took food and beverage orders and communicated them to Kitchen Staff
- Communicated effectively with kitchen staff to ensure accurate order fulfillment.
Team Member
Guzman Y Gomez
03.2022 - 08.2023
- Adhered to food safety guidelines
- Handled manual transaction efficiently
- Assisted in managing inventory through regular stock checks and effective communication with suppliers.
Camp Counsellor
Camp Winnebagoe
06.2022 - 08.2022
- Provided essential and safe daily care to a 3-year-old child
- Engaged the child in a range of camp activities of an age-appropriate nature
- Introduced and guided the child to new activities and outdoor adventures
- Maintained ongoing communication with parents of child
Waitress
Warranwood General Store Café
03.2019 - 04.2022
- Created a warm and friendly environment, ensuring customers felt welcomed
- Worked in a flexible manner during the lockdown period whilst adhering to mandatory guidelines
- Presented myself in a professional and personable way
Education
Associate Degree - Legal Practice
RMIT City Campus
Melbourne07.2025
Victorian Certificate of Education - undefined
Canterbury Girls Secondary College
01.2021
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Memory retention
- Accurate money handling
- Time management
Timeline
Waitress
Park Espresso and Eatery
05.2024 - Current
Waitress
Hunky Dory
08.2023 - 05.2024
Camp Counsellor
Camp Winnebagoe
06.2022 - 08.2022
Team Member
Guzman Y Gomez
03.2022 - 08.2023
Waitress
Warranwood General Store Café
03.2019 - 04.2022
Victorian Certificate of Education - undefined
Canterbury Girls Secondary College
Associate Degree - Legal Practice
RMIT City Campus