MADISON HOWARD
Newcastle,Australia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. My goal is to work in the aged care industry, as i have always loved helping people, i have volunteered for variety before, and absolutely loved it even more. I used to go to church to help our fellow community members out when they needed help.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista Shift Supervisor
Toronto Coffee Cake Corner
Toronto
08.2024 - Current
- Received payments from customers and returned correct change when necessary.
- Provided support during peak hours by running drinks or helping out on the register.
- Analyzed sales data to identify trends in customer demand and adjust staffing accordingly.
- Performed opening duties such as setting up espresso machines for the day's operations.
- Resolved customer complaints in a polite and professional manner.
- Maintained a clean and well-stocked work area throughout shifts.
- Promoted positive team morale by encouraging collaboration among staff members.
Barista
Michele’s Patisserie
Toronto, NSW
01.2024 - 08.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Monitored inventory levels of supplies and restocked when necessary.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Adhered to health department regulations concerning sanitation standards.
Crew Member
HUNGRY JACKS
Newcastle, Australia
05.2022 - 01.2024
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
- Cross-trained in multiple positions within the store as needed
- Handled customer complaints in a professional and courteous manner
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints
Education
High School Diploma -
Lake Macquarie High School
Newcastle, Nsw02.2023
Skills
- Cross-functional collaboration
- Critical thinking
- Organizational skills
- Conflict resolution
- Positive attitude
- Empathy and understanding
- Training and development
- Safety awareness
- Teamwork and collaboration
- Attention to detail
- Resilience and persistence
- Goal setting
- Multitasking abilities
- Time management
- Written communication
- Safe Food Handling
- Health Code Compliance
- Valid Driver's License
Certification
- First aid
Hobbies
Camping
Fishing
Watching a movie with my grandparents
Refrences
Donna Williams, Cafe Manager
+61 478 691 000
Timeline
Barista Shift Supervisor
Toronto Coffee Cake Corner
08.2024 - Current
Barista
Michele’s Patisserie
01.2024 - 08.2024
Crew Member
HUNGRY JACKS
05.2022 - 01.2024
High School Diploma -
Lake Macquarie High School