Madison Kate Nicol

Thrived in a book-centered environment.

- Customer service-oriented, particularly with Literary needs/wants.

- Proven ability to drive sales and achieve KPIs and budgets

-Sales of books and other products (including Australian Geographic)

- Exposure to managing stock volume and stock management

- Ability to build strong relationships with key stakeholders including senior leaders
- Customer service-oriented with in-depth knowledge of basic business management processes.
- Strong organisational skills.
- Exposure to managing stock volume and stock management
- Proven ability in driving sales and achieving KPIs and budgets
- Strong leadership and customer management skills.
- Ability to motivate and mentor a team to achieve success
- Passion and eye for detail to uphold visual merchandising standards

Head of Fiction, Poetry & Performing Arts / Web Designer

-Curated art pieces

-Worked within a team to create a National Arts Publication.

-Designed Website layout and executed via WIX.

-Monitored current trends to better serve customer needs

-Higher Duties/Management training

-Proven ability to drive sales and achieve KPIs and budgets

- Passion and eye for detail to uphold visual merchandising standards

- Strong customer service skills, particularly within catering to certain interests.

-Managed inventory effectively

-Monitored daily cash discrepancies, inventory shrinkage and drive-off.

-Trained and guided team members to maintain high productivity and performance metrics

-Engaged with young customers to build rapport and create a memorable experience

-Proven ability to learn quickly and adapt to new situations.

-Worked well in a team setting

-Created a memorable experience with kids and teens

School-Supervised Work-Experience

- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

-Applied various teaching aids to minimize learning gaps and instruct and motivate students.

-Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.

-Supported special needs students within their classrooms

-Supported engaging, fun, and smooth-running events by helping with organization and planning.

-Assisted with special events and programs.

-Observed and assessed student performance and charted progress.

-Helped teacher prepare instructional material and displays.

-Supported student learning objectives through personalized and small group assistance.