Madison Kerr
Evanston Gardens,SA
Summary
Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Officer
Lyell McEwin Hospital
11.2023 - Current
- Managed files and records for clients and adhered to safety procedures to prevent breaches.
- Developed and updated spreadsheets on Excel.
- Maintained up-to-date information in electronic medical records software.
- Established and maintained effective communication with staff, physicians.
- Communicated with patients, ensuring that medical information was kept private.
- Answered phone calls.
Department Manager
McDonald's
10.2017 - 09.2023
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Communicated with managers of other departments to maintain transparency.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Year 11 -
Gawler And Districts College
Gawler, SA12.2017
Skills
- Training and Coaching
- Payroll
- Inventory Management
- Adaptability and Flexibility
- Organizational Skills
- Customer Service
Timeline
Administrative Officer
Lyell McEwin Hospital
11.2023 - Current
Department Manager
McDonald's
10.2017 - 09.2023
Year 11 -
Gawler And Districts College