Dedicated Administration Officer with over 15 years of experience providing exceptional support in high-pressure healthcare environments. Proven expertise in managing patient admissions and discharges, delivering training, and optimizing workflows to improve efficiency. Committed to maintaining patient privacy and confidentiality, with strong data management skills ensuring accurate and timely information input. Self-motivated and highly organized, with excellent attention to detail and the ability to prioritize multiple tasks effectively. Experienced in change management and adopting solutions-focused approaches. Demonstrates leadership qualities grounded in strengths-based principles, consistently acting with empathy, sincerity, and professionalism towards patients and families. Committed to compliance, contractual adherence, and work health and safety standards. A collaborative team player with outstanding communication skills, adept at working within multidisciplinary teams to foster a positive, safe, and efficient work environment.