Summary
Overview
Work History
Education
Skills
References
Timeline
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MADISON METZLER

Carrum Downs,VIC

Summary

Open and positive communicator with a proven ability to build strong customer relationships whilst efficiently completing tasks in a detail-oriented yet timely manner. Demonstrates an in-depth understanding of customer preferences by staying informed about current retail trends. Eager to continue contributing a positive attitude and gain new skills in any environment.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Savers Australia
12.2020 - 12.2023
  • Operated point-of-sale systems to accurately process customer payments.
  • Organised store by returning merchandise to proper areas.
  • Followed company policies, rules and procedures to maintain a safe working environment.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Alerted supervisors of potential security risks so they could be prevented.
  • Resolved customer issues by providing relevant product information and answering questions in a professional manner.
  • Approached customers and engaged in conversation using effective interpersonal and people skills.

Hospitality Worker

Wise Fools co.
02.2019 - 08.2019
  • Served food and drinks to customers promptly.
  • Resolved customer complaints professionally while maintaining a friendly attitude.
  • Ensured all food and drink preparation areas were well maintained through deep cleaning.
  • Processed payments through cash handling and the use of POS systems.
  • Cleaned tables, chairs, dishes, cutlery, coffee machine and kitchen area.

Education

Cheltenham Secondary College
Cheltenham, VIC
2021

Skills

  • Providing Excellent Customer Service
  • POS System Operation
  • Building relationships with customers/clients
  • Problem-Solving
  • Maintaining a Positive and Professional Attitude
  • Time Management
  • Interpersonal and Written Communication skills
  • Adhering to Company Policies and Procedures
  • Working in a Fast-Paced Environment

References

Chanel Slade, Operations Manager at Savers Moorabbin, 0424 577 720

Timeline

Retail Sales Associate

Savers Australia
12.2020 - 12.2023

Hospitality Worker

Wise Fools co.
02.2019 - 08.2019

Cheltenham Secondary College

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MADISON METZLER