Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Madison Mikletic

Bachelor Primary Education Student
Melbourne,VIC

Summary

Detail-orientated hospitality worker whilst studying full-time. Skilled in training and and operating staff as well as obtaining an enthusiastic demeanor. I am looking to extend my knowledge and passions within the education field before graduating in July 2022.

Overview

1
1
Language
1
1
Certification
3
3
years of post-secondary education
6
6
years of professional experience

Work History

Barista

Ada Hearn – Waterline
Noosa Heads, QLD
12.2018 - 12.2020
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Administrative Secretary

St Teresa's Catholic College
Noosaville, QLD
01.2018 - 08.2018
  • Enhanced projects with efficient schedules, coordinated related documents and organized resources to support unique demands.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Manager

Cannoli Bar
Avondale Heights , VIC
10.2020 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Cross-trained existing employees to maximize team agility and performance.

Lead Barista

Sandbar Associates, Madmegs + Co, Noosa Heads
Noosa
12.2019 - 05.2020
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.

Referee Coodinator

Noosa Cyclones Basketball Association
Noosa, QLD
02.2017 - 11.2018
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Managed team of 30 employees, overseeing hiring, training, and professional growth of employees.
  • Improved operations through consistent hard work and dedication.
  • Developed team communications and information for meetings.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Education

Bachelor of Primary Education - Education

University of The Sunshine Coast
Sippy Downs, QLD
01.2019 - Current

Skills

Hospitality service expertise

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Certification

Certificate III Business

Interests

Basketball

Music

Reading

Timeline

Manager

Cannoli Bar
10.2020 - Current

Lead Barista

Sandbar Associates, Madmegs + Co, Noosa Heads
12.2019 - 05.2020

Bachelor of Primary Education - Education

University of The Sunshine Coast
01.2019 - Current

Barista

Ada Hearn – Waterline
12.2018 - 12.2020

Administrative Secretary

St Teresa's Catholic College
01.2018 - 08.2018

Referee Coodinator

Noosa Cyclones Basketball Association
02.2017 - 11.2018

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Madison MikleticBachelor Primary Education Student