Madison Moore
Bundoora,VIC
Summary
Ambitious student with excellent communication and interpersonal skills, prepared to excel in a professional role. Experience in social research, particularly in conducting interviews and gathering data. With an understanding of research methods, including qualitative research. Background in training and administration highlights capability in diverse tasks.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Secretary of the Philosophy Society
Latrobe University
Bundoora
04.2025 - Current
- Organising club meetings and maintaining accurate records of discussions.
- Assisting in event planning, focusing on logistics, scheduling, and resource allocation.
- Printing and distributing promotional posters to enhance club visibility.
- Submitting receipts for reimbursement to ensure timely financial tracking.
- Welcoming new members and facilitating their integration into the club.
- Contributing to group discussions on various philosophical topics.
Training Officer
Wildlife Rescue Australia
08.2022 - 11.2023
- Onboarded 26 new phone coordinators
- Technology induction for new trainees
- Troubleshooting technical issues
- Created training documents for call handling & software use
- Conducted 4 training lessons per trainee over Zoom
- Supervised trainees and providied guidance on shift
- Conducted performance reports
- Worked independently and collaboratively within the executive team
Phone Coordinator
Wildlife Rescue Australia
04.2022 - 11.2023
- Managed inbound and outbound calls to ensure efficient communication.
- Collaborated within a team to address animal emergency situations effectively.
- Documented accurate call notes to maintain comprehensive records of interactions.
Phone Interviewer
Social Research Centre
06.2022 - 03.2023
- Conducted phone interviews to gather data for social research projects.
- Ensured consistency in data collection by following established scripts.
- Engaged respondents to promote participation and obtain accurate responses.
- Collaborated with team members to enhance interviewing techniques and processes.
- Maintained confidentiality of sensitive information throughout the interviewing process.
Tutor
Homies
South Melbourne
06.2018 - 08.2018
- Assisted students with homework and study strategies to enhance understanding.
- Encouraged a positive learning environment to boost student confidence and motivation.
- Engaging with children from diverse backgrounds and with different needs.
Tutor
The Smith Family
Bairnsdale
02.2012 - 10.2012
- Assisting with the arrangement of after-school activities for children
- Maintaining a safe environment for provided activities.
- Engaging with the children during individual and group activities.
- Providing children with homework support and social engagement.
Education
Bachelor of Psychological Science - Human Relationships
La Trobe University
Bundoora, VIC12-2025
Diploma of Community Services - AOD & Mental Health
Federation Training
Bairnsdale, VIC01.2014
Skills
- Attention to detail
- Compassionate
- Proactive
- Highly organised
- Effective & articulate communicator
- Problem solver
- Positive mindset
- Data collection
- Self-Directed
Certification
- Current Working With Children Check (WWCC)
- Current Police Check
Accomplishments
- Completion of Family Violence Foundations course by Safe & Equal, 24/01/24
- Board Member – State Rep Victoria, Wildlife Rescue Australia, 2023
- Member of the Student Staff Consultative Committee (SSCC), La Trobe University, 2022-2024
Affiliations
In my spare time, I love to read and write poetry, play piano, and complete sewing projects.
References
References available upon request.
Timeline
Secretary of the Philosophy Society
Latrobe University
04.2025 - Current
Training Officer
Wildlife Rescue Australia
08.2022 - 11.2023
Phone Interviewer
Social Research Centre
06.2022 - 03.2023
Phone Coordinator
Wildlife Rescue Australia
04.2022 - 11.2023
Tutor
Homies
06.2018 - 08.2018
Tutor
The Smith Family
02.2012 - 10.2012
Bachelor of Psychological Science - Human Relationships
La Trobe University
Diploma of Community Services - AOD & Mental Health
Federation Training
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