Madison Ness
Morayfield,QLD
Summary
Motivated customer service team member with exceptional interpersonal social skills, communication abilities and customer service focus. A team member who always displays dedication in balancing health safety, food safety and exceptional customer experience. As a senior crew member at Red Rooster I explore all opportunities to support and work with all team members to exceed and achieve customer expectations and restaurant business targets. I am a hardworking Fast Food Worker with a strong track record of quickly taking orders, managing customer window and preparing food with a high knowledge in POS systems.
Overview
4
4
years of professional experience
Work History
Senior Crew Member
Red Rooster
06.2020 - Current
- Enhanced team efficiency by streamlining workflows and establishing clear communication channels.
- Led crew members in completing daily tasks, maintaining high-quality results and meeting deadlines.
- Boosted customer satisfaction levels by addressing concerns promptly and ensuring exceptional service.
- Provided training to new crew members, fostering a supportive learning environment and promoting professional growth.
- Coordinated with team members in achieving sales goals, driving business success through strategic planning.
- Assisted management in implementing new policies and procedures, leading to improved operational efficiency.
- Maintained a clean and safe working environment by enforcing health and safety standards.
Education
Bachelor Education- Primary - Education
University of The Sunshine Coast
Sunshine Coast, QLD12.2028
High School Diploma -
Albany Creek State High School
Albany Creek, QLD11.2023
Skills
- Customer service
- Staff training
- Effective communication
- Decision making
- Conflict resolution
- Safety compliance
- Industry knowledge
- Quality control
- Team building
- Leadership abilities
- Continuous learning
- Attention to detail
- Organizational skills
- Adaptability
- Time management
- Interpersonal skills
- Delegation skills
Timeline
Senior Crew Member
Red Rooster
06.2020 - Current
Bachelor Education- Primary - Education
University of The Sunshine Coast
High School Diploma -
Albany Creek State High School
Similar Profiles
Paige RandellPaige Randell
Hospitality Worker, Front of House. at Red RoosterHospitality Worker, Front of House. at Red Rooster
Zane Wyllie-McCorkellZane Wyllie-McCorkell
BOH Team Member at Red Rooster, Armstrong CreekBOH Team Member at Red Rooster, Armstrong Creek
Wayne TuwairuaWayne Tuwairua
Kitchen Manager at Red RoosterKitchen Manager at Red Rooster
Hayven SaldanaHayven Saldana
Child Caregiver at Little Red Rooster Learning CenterChild Caregiver at Little Red Rooster Learning Center
Danika PiscopoDanika Piscopo
Pharmacy Technician at Beachmere Discount Drug Stores (Thrive Pharmacy Group)Pharmacy Technician at Beachmere Discount Drug Stores (Thrive Pharmacy Group)