Hi, I’m
Madison O'Dor
Gold Coast,QLD
Summary
A dedicated and adaptable individual with diverse experience in customer service, sales, food preparation, and administration. I excel in fast-paced environments where I can apply my strong communication, teamwork, and problem-solving skills. Whether it’s delivering excellent customer service, staying organised under pressure, or collaborating effectively with others, I’m always ready to take on new challenges. With a focus on safety, efficiency, and a positive attitude, I’ve gained valuable experience in various roles and am eager to contribute to a dynamic team while continuing to grow professionally.
Overview
4
years of professional experience
3
Certification
Work History
Buildersworld
Administration
2025.01 - Current (1 education.year_Label & 7 education.months_Label)
Job overview
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Recorded expenses and maintained accounting records.
- Strong knowledge of workplace software (i.e. EXO)
Roji Cat Brewery
Waitress and Bartender
2024.09 - 2025.03 (6 education.months_Label)
Job overview
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Improved customer satisfaction by attentively taking orders and addressing needs promptly.
Coles
Cashier, Customer Service Representative
2022.01 - 2023.03 (1 education.year_Label & 2 education.months_Label)
Job overview
- Attained essential customer service skills, effective small talk, fast/productive scanning of items and ability to work independently
Dentistry on Coolum
Work Experience
2022.01 - 2022.01
Job overview
- Learnt valuable skills in the proper safe handling of equipment, important hygiene responsibilities for patient care, and real life experiences of working as a dentist or dental assistant
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Guzman Y Gomez
Sales/Customer Service and 'On the Line'
2021.01 - 2022.01 (1 education.year_Label)
Job overview
- Gained valuable skills on how to prepare food safely, work in an efficient time, organise orders, communicate with customers effectively, and collaborative work alongside a team
Education
Griffith University Gold Coast
Bachelor of Law (Honours)
2028-12
Immanuel Lutheran CollegeSunshine Coast
High School Diploma
2024-11
All Saints Anglican SchoolGold Coast
2021-11
Skills
- Exceptional customer service
- Strong multitasking
- Team collaboration
- Organisation
- Time management
- Strong work ethic
- Fast learner
- Positive attitude
- Responsibility and accountability
- Outgoing
- Empathetic
Certification
- Blue Card (Working with children Check), 01/01/25
- Certificate III In Make-up Course, In progress
- First Aid Certificate, 01/01/22
- RSA (responsible service of alcohol) certificate, 01/01/21
Accomplishments
Year 12 House Captain (2024)
Commendation for Excellence: The Immanuel Way (2024)
Commendation for Excellence: Religion (2024)
Buderim Youth Committee Volunteer (2024)
Certificate of Appreciation (Buddies refugee program) (2024)
Commonwealth Games Opening Ceremony (2018)
AMEB awards for singing and piano (2017/2021)
School Awards i.e. Graduation, Academic, citizenship
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administration
Buildersworld
2025.01 - Current (1 education.year_Label & 7 education.months_Label)
Waitress and Bartender
Roji Cat Brewery
2024.09 - 2025.03 (6 education.months_Label)
Cashier, Customer Service Representative
Coles
2022.01 - 2023.03 (1 education.year_Label & 2 education.months_Label)
Work Experience
Dentistry on Coolum
2022.01 - 2022.01
Sales/Customer Service and 'On the Line'
Guzman Y Gomez
2021.01 - 2022.01 (1 education.year_Label)
Griffith University
Bachelor of Law (Honours)
Immanuel Lutheran College
High School Diploma