Hi, I’m
Madison Randel
Southport,Qld
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Practical problem-solver with excellent issue and conflict resolution skills.
Overview
9
years of professional experience
Work History
Fins N Fries
Supervisor/Team Leader
06.2015 - Current
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Implemented systems throughout fast-paced environment to solve any issues that arise.
- Supervised employees and maintained workflows with over 300 customers daily.
A1 Rubber
Administrator
04.2020 - 06.2021
Job overview
- Screened and transferred over 30 incoming calls daily, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Daily data entry into MYOB.
- Highly proficient using Microsoft 365.
- Generated reports detailing findings and recommendations
- Maintained personnel records and updated internal databases to support document management
Education
Griffith UniversityBrisbane, QLD
Bachelor of Law (Honours)
University Overview
- (deferred April 2023)
Cleveland District State High SchoolCleveland, QLD
High School Diploma
11.2018
University Overview
- Graduated Year 12 (2018)
Skills
- Team Leadership
- Time Management
- Customer Service
- Positive and Friendly
- Outstanding Communication Skills
- Multitasking and Organization
Timeline
Administrator
A1 Rubber
04.2020 - 06.2021
Supervisor/Team Leader
Fins N Fries
06.2015 - Current
Griffith University
Bachelor of Law (Honours)
Cleveland District State High School
High School Diploma