Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Practical problem-solver with excellent issue and conflict resolution skills.
Overview
9
years of professional experience
Work History
Fins N Fries
Supervisor/Team Leader
2015.06 - Current (10 education.years_Label & 11 education.months_Label)
Job overview
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Developed training, task and process guidelines and communicated clear and concise directions to employees.
Implemented systems throughout fast-paced environment to solve any issues that arise.
Supervised employees and maintained workflows with over 300 customers daily.