Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Madison Scott

Perth,WA

Summary

Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Sample Prep

SGS New Zealand
08.2021 - 01.2024
  • Enhanced sample preparation efficiency by implementing standardized protocols and procedures.
  • Streamlined laboratory processes for improved turnaround times on sample analysis.
  • Maintained high-quality standards with thorough documentation and attention to detail in every task.
  • Assisted in the development of new sample preparation methods, resulting in increased productivity and accuracy.
  • Optimized laboratory workflows through regular maintenance and calibration of equipment.
  • Supported quality control efforts by performing routine checks on prepared samples before analysis.
  • Troubleshot issues with instruments or sample prep techniques, ensuring accurate results were obtained consistently.
  • Mentored new technicians, providing guidance on best practices for sample preparation techniques and procedures.
  • Delivered reliable results by maintaining consistency across all stages of sample processing and handling.
  • Trained and supervised junior technicians in laboratory protocols.

Checkout Operator

New World Supermarket
11.2019 - 08.2021
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Assisted in stocking shelves and updating pricing information, contributing to store presentation and inventory management.

Checkout Operator

Briscoes Group
10.2019 - 04.2021
  • Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
  • Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
  • Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
  • Collaborated with team members to manage long lines during peak hours, streamlining the checkout process for all customers.
  • Consistently met or exceeded daily sales goals through accurate cash handling and efficient transactions.
  • Handled returns and exchanges professionally, upholding company policies while providing excellent customer service.
  • Identified potential security risks and alerted management, reducing instances of theft within the store.
  • Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.
  • Promoted store loyalty programs to increase customer engagement and retention rates.
  • Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
  • Actively listened to customer needs, recommending appropriate products or services when necessary.
  • Operated various types of payment systems including credit card machines, cash registers, and mobile payment devices proficiently.
  • Supported loss prevention efforts by adhering strictly to company guidelines regarding theft prevention measures at the point of sale.
  • Adhered closely to safety protocols when bagging items, minimizing risk of damage or breakage during transport.
  • Kept an attentive eye on inventory levels near the register, restocking items promptly to maintain a well-stocked checkout area.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Reception Assistant

William Signs And Graphix
07.2018 - 10.2019
  • Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.
  • Streamlined office operations for increased efficiency through effective organization and management of files and documents.
  • Reduced wait times by efficiently handling a high volume of incoming calls, directing them to the appropriate personnel.
  • Improved workplace atmosphere with excellent interpersonal skills, fostering positive relationships among team members and clients.
  • Supported smooth business operations by maintaining clean and organized reception areas, ensuring a professional appearance at all times.
  • Facilitated timely communication between departments by distributing mail, messages, and important documents promptly.
  • Expedited document processing with proficient use of office equipment such as copiers, scanners, and fax machines.
  • Answered phone promptly and directed incoming calls to correct offices.

Education

High School Diploma -

Queens High School
Dunedin, NZ
12.2019

Skills

  • Quality Control Procedures
  • Training and Mentoring
  • Laboratory Safety Protocols
  • Instrument Calibration
  • Adaptability and flexibility
  • Continuous improvement mindset
  • Conflict resolution
  • Effective communication
  • Project management
  • Time management abilities
  • Organizational skills
  • Multitasking capabilities

Certification

- C Class Drivers License

- Construction Induction White Card

- Responsible Service of Alcohol

Referees

Christine Kennedy

Williams signs and Graphix

+64211768570


Andrea Baxter

SGS New Zealand

+642102110033


Timeline

Sample Prep

SGS New Zealand
08.2021 - 01.2024

Checkout Operator

New World Supermarket
11.2019 - 08.2021

Checkout Operator

Briscoes Group
10.2019 - 04.2021

Reception Assistant

William Signs And Graphix
07.2018 - 10.2019

High School Diploma -

Queens High School

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