Madison Virtudazo
St Clair
Summary
Dependable and detail-oriented team member with over two years of experience in hospitality and current work in fast-paced freight logistics. Skilled in stock management, order fulfilment, and delivering excellent customer service in high-pressure environments. Recognised for reliability, adaptability, and a proactive, solutions-focused approach. Eager to contribute to a dynamic team with a strong focus on efficiency and customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Private Tutor
Self-Employed (Voluntary Basis)
01.2022 - Current
- Developed customised lesson plans to address individual student needs and learning styles.
- Utilised educational tools and resources to reinforce concepts and improve retention.
- Provided constructive feedback to students, promoting self-confidence and independent learning.
Manual Laborer
TFMXpress
01.2025 - 06.2025
- Assisted in loading and unloading freight, optimising workflow processes.
- Maintained cleanliness and organisation of work areas to ensure safety standards.
- Completed physically demanding tasks efficiently.
- Accurately scanned freight items using handheld scanners to log data into inventory systems.
Sales Assistant
Tita's Cakes
02.2022 - 07.2024
- Assisted in managing inventory levels and stock organization to ensure timely product availability.
- Provided customer service, addressing inquiries and resolving issues.
- Collaborated with team members to optimise cake presentation and display for increased customer engagement.
- Supported sales initiatives by executing promotional displays and maintaining product knowledge.
- Trained new staff on operational processes, enhancing team efficiency and service quality.
- Maintained cleanliness and organization of the sales area, ensuring compliance with health standards.
Education
Bachelor of Science - Psychology
University of New South Wales
Sydney, NSW01-2028
High School Diploma -
Emmaus Catholic College
Kemps Creek, NSW09-2024
Skills
- Problem-solving skills
- Clear communication
- Attention to detail
- Problem-solving
- Team collaboration
- Goal oriented
Certification
- Completed Responsible Service of Alcohol (RSA) Course, 2024
- Completed HLTAID011 - First Aid Course, 2022
Languages
English
Native or Bilingual
Interests
- Personal fitness and mental wellbeing practices
- Research in psychology and criminology
- Public speaking and educational mentoring
- Music enthusiast, with a passion for metal
- Creative expression through visual arts
Timeline
Manual Laborer
TFMXpress
01.2025 - 06.2025
Sales Assistant
Tita's Cakes
02.2022 - 07.2024
Private Tutor
Self-Employed (Voluntary Basis)
01.2022 - Current
Bachelor of Science - Psychology
University of New South Wales
High School Diploma -
Emmaus Catholic College