Madison Webb
PEREGIAN SPRINGS
Summary
Developed skills in fast-paced environment, emphasizing efficiency and teamwork. Expertise in maintaining cleanliness, assisting in food preparation, general hospitaltiy and adhering to safety standards. Looking to transition more into bar work while also brining in previous experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/all Rounder
Alley Cat Cafe
08.2023 - 01.2025
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Maintained a clean and organized bar area for an enjoyable customer experience.
Kitchen Hand/Waitress Trainee
Coconut Kulture
09.2023 - 02.2024
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
- Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
Waitress Trainee
Junk Restraunt
07.2022 - 03.2023
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Displayed strong attention to detail when setting tables and presenting dishes, enhancing the overall dining experience for guests.
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Assisted in improving overall restaurant efficiency by effectively communicating with kitchen staff and management.
Education
Bachelor of Behavioural Science - Bachelor of Criminology And Justice
University of The Sunshine Coast
Sunshine Coast, QLD01-2026
High School Diploma -
Coolum State High School
Sunshine Coast, QLD11-2024
Cert IV in Crime And Justice Studies -
Unity College
11-2024
Skills
- Positive attitude
- Team collaboration
- Punctual and reliable
- Workplace health and safety
- Basic mixology
- Fast-paced environment
Certification
- Valid responsible service of alcohol certificate (RSA)
Timeline
Kitchen Hand/Waitress Trainee
Coconut Kulture
09.2023 - 02.2024
Waitress/all Rounder
Alley Cat Cafe
08.2023 - 01.2025
Waitress Trainee
Junk Restraunt
07.2022 - 03.2023
- Valid responsible service of alcohol certificate (RSA)
Bachelor of Behavioural Science - Bachelor of Criminology And Justice
University of The Sunshine Coast
High School Diploma -
Coolum State High School
Cert IV in Crime And Justice Studies -
Unity College
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