Motivated and detail-oriented professional seeking a challenging position to leverage my skills, experience, and dedication to contribute to the success of your organization while gaining opportunities for personal and professional growth.
Overview
12
12
years of professional experience
Work History
Operation’s Manager / Inventory Manager
Cotton On Group
07.2018 - 11.2024
Supervised all aspects of store operations, including sales performance, staffing, inventory, and visual merchandising
Achieved consistent sales growth by aligning operational strategies with company goals
Reduced shrinkage by35% through enhanced stock management processes
Trained and mentored team members, fostering a high-performance culture and strong retention rates
Ensured compliance with company policies and procedures, maintaining operational excellence
Managed store budgets, allocated resources efficiently, and to achieved cost savings
Inventory Manager / Department Manager
Cotton On Group
10.2012 - 07.2018
Led day-to-day store operations, including opening, closing, and banking processes
Analyzed sales data to adjust staffing levels and inventory replenishment strategies
Played a key role in exceeding KPIs, including sales, customer satisfaction, and shrinkage targets
Strengthened customer loyalty by implementing feedback-driven improvements to service delivery
Coordinated with regional managers to execute marketing campaigns and seasonal rollouts effectively
Skills
Inventory Management: Expertise in managing stock control, replenishment, improve inventory accuracy and shrinkage reduction
Team Leadership: Skilled in coaching and mentoring teams to meet performance goals
Data-Driven Operations: Proficient use of internal systems to manage and maintain inventory
Merchandising: Skilled in maintaining high standards of visual displays to optimize sales
Customer Service: Strong focus on enhancing the customer journey to drive loyalty and repeat sales
Problem-Solving: Adept at resolving stock discrepancies and improving operational processes
Retail Operations Management: Expertise in streamlining store processes to maximize efficiency and profitability
Performance Analysis: Proficient in using data to track KPIs, identify trends, and implement corrective strategies
Budget & Cost Management: Experienced in managing budgets, controlling costs, and optimizing resource allocation
Visual Merchandising: Skilled in creating engaging displays to align with brand guidelines and boost sales
Assistant Contract Manager – Higher Duties Contract Position at Homes TasmaniaAssistant Contract Manager – Higher Duties Contract Position at Homes Tasmania