Summary
Overview
Work History
Skills
Certification
Timeline
Barista

MADONNA ASMUSSEN

Toowoomba,QLD

Summary

RSA and RSG

Certificate III in Hospitality

Overview

10
10
years of professional experience
1
1
Certification

Work History

ROADHOUSE ASSISTANT

MUSGRAVE STATION ROADHOUSE
08.2022 - 12.2022
  • Greeted customers and provided friendly, knowledgeable service.
  • Delivered food to customers at bar and tables.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Worked flexible hours across night, weekend and holiday shifts.

RECEPTIONIST/HOUSEKEEPER

CAIRNS SOUTHSIDE INTERNATIONAL INN
07.2021 - 04.2022
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Handled assignments independently with good judgement and critical thinking skills.

LAUNDRY ASSISTANT

VANGUARD LAUNDRY, HARRISTOWN
10.2018 - 11.2019
  • Staff supervision
  • Training of volunteers and new staff
  • Open and close procedures
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.

Motel Housekeeper

Central Plaza Apartments
07.2017 - 02.2018
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Gaming Attendant/Bartender Supervisor

Shamrock Hotel
01.2016 - 07.2016
  • Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
  • Recorded daily opening and closing reports to reconcile sales.
  • Performed cash handling duties, provided change and balanced money at end of shift.

Gaming/Bartender Assistant

Royal Hotel
11.2014 - 01.2016
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.

Ddisability Support Worker

Lifestyle Quatily Support
11.2012 - 01.2014
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Skills

  • Excellent customer service
  • Cash handling
  • Efficient and reliable team member
  • Staff supervision and training
  • Adaptable
  • Skilled waitress
  • Catering experience
  • Management skills

Certification

  • Area of certification Training - Timeframe

Timeline

ROADHOUSE ASSISTANT

MUSGRAVE STATION ROADHOUSE
08.2022 - 12.2022

RECEPTIONIST/HOUSEKEEPER

CAIRNS SOUTHSIDE INTERNATIONAL INN
07.2021 - 04.2022

LAUNDRY ASSISTANT

VANGUARD LAUNDRY, HARRISTOWN
10.2018 - 11.2019

Motel Housekeeper

Central Plaza Apartments
07.2017 - 02.2018

Gaming Attendant/Bartender Supervisor

Shamrock Hotel
01.2016 - 07.2016

Gaming/Bartender Assistant

Royal Hotel
11.2014 - 01.2016

Ddisability Support Worker

Lifestyle Quatily Support
11.2012 - 01.2014

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MADONNA ASMUSSEN