MADONNA ASMUSSEN
Toowoomba,QLD
Summary
RSA and RSG
Certificate III in Hospitality
Overview
10
10
years of professional experience
1
1
Certification
Work History
ROADHOUSE ASSISTANT
MUSGRAVE STATION ROADHOUSE
08.2022 - 12.2022
- Greeted customers and provided friendly, knowledgeable service.
- Delivered food to customers at bar and tables.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Worked flexible hours across night, weekend and holiday shifts.
RECEPTIONIST/HOUSEKEEPER
CAIRNS SOUTHSIDE INTERNATIONAL INN
07.2021 - 04.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
LAUNDRY ASSISTANT
VANGUARD LAUNDRY, HARRISTOWN
10.2018 - 11.2019
- Staff supervision
- Training of volunteers and new staff
- Open and close procedures
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
Motel Housekeeper
Central Plaza Apartments
07.2017 - 02.2018
- Proved successful working within tight deadlines and a fast-paced environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Gaming Attendant/Bartender Supervisor
Shamrock Hotel
01.2016 - 07.2016
- Greeted and informed customers about attractions, promotions and current prices to foster outstanding hospitality and service.
- Recorded daily opening and closing reports to reconcile sales.
- Performed cash handling duties, provided change and balanced money at end of shift.
Gaming/Bartender Assistant
Royal Hotel
11.2014 - 01.2016
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Prepared electronic gaming device's payoff requests and tax forms for jackpots in accordance with policies and regulations.
Ddisability Support Worker
Lifestyle Quatily Support
11.2012 - 01.2014
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
Skills
- Excellent customer service
- Cash handling
- Efficient and reliable team member
- Staff supervision and training
- Adaptable
- Skilled waitress
- Catering experience
- Management skills
Certification
- Area of certification Training - Timeframe
Timeline
ROADHOUSE ASSISTANT
MUSGRAVE STATION ROADHOUSE
08.2022 - 12.2022
RECEPTIONIST/HOUSEKEEPER
CAIRNS SOUTHSIDE INTERNATIONAL INN
07.2021 - 04.2022
LAUNDRY ASSISTANT
VANGUARD LAUNDRY, HARRISTOWN
10.2018 - 11.2019
Motel Housekeeper
Central Plaza Apartments
07.2017 - 02.2018
Gaming Attendant/Bartender Supervisor
Shamrock Hotel
01.2016 - 07.2016
Gaming/Bartender Assistant
Royal Hotel
11.2014 - 01.2016
Ddisability Support Worker
Lifestyle Quatily Support
11.2012 - 01.2014