Madusha Hettiarachchi
Perth
Summary
Friendly and approachable, with positive attitude perfectly suited for customer service. Possesses foundational understanding of food safety standards and hospitality protocols, along with basic cash handling and point-of-sale system skills. Capable of enhancing customer experiences and maintaining high service standards.
Overview
1
1
year of professional experience
Work History
Food and Beverage Attendant and Supervisor
Wantirna Club
09.2024 - 03.2025
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
Kitchen Hand and Waitress
The Prince Of Yazh
03.2024 - 09.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
- Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
- Learned other teammates' work tasks to train as backup.
Kitchen Helper and Receptionist
Ausspice Resturant and Caters
09.2023 - 03.2024
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Cleaned and maintained work areas, equipment and utensils.
Education
Bachelor of Arts - Business Education
Stanley College
Perth, WASkills
- Table setting proficiency
- Order management
- Sanitation standards
- Food presentation
- Ingredient preparation
- Dining room organization
- Guest services
- Adaptability under pressure
- Reliability and punctuality
Timeline
Food and Beverage Attendant and Supervisor
Wantirna Club
09.2024 - 03.2025
Kitchen Hand and Waitress
The Prince Of Yazh
03.2024 - 09.2024
Kitchen Helper and Receptionist
Ausspice Resturant and Caters
09.2023 - 03.2024
Bachelor of Arts - Business Education
Stanley College
Similar Profiles
Vanlal ChhanaVanlal Chhana
School Cleaner at Wantirna CollegeSchool Cleaner at Wantirna College
Tran Bao Giang PhamTran Bao Giang Pham
Early Childhood Educator Assistant at Wantirna Kinder HavenEarly Childhood Educator Assistant at Wantirna Kinder Haven
Quratulain (Anna) MirzaQuratulain (Anna) Mirza
Medical Receptionist at Wantirna Mall ClinicMedical Receptionist at Wantirna Mall Clinic