Overview
Work History
Education
Accomplishments
Timeline

Madusha Kularatne

Lindisfarne,TAS

Overview

5
5
years of post-secondary education
4
4
years of professional experience

Work History

Sales Consultant

LEXCO Australia
Melbourne, VIC
11.2020 - 03.2021
  • Key responsibilities:.
  • Consulting with customers to help them make purchasing decisions, offering descriptions of benefits, product information and technical demonstrations.
  • Finding opportunities to pair compatible products and services to generate further sales.
  • Negotiating on price, warranties, contract terms or financing.
  • Processing sales and conduct payment transactions.
  • Create awareness of the brand, sell as many units as possible, and upsell or cross-sell to generate further sales.
  • Providing training to new recruitments.
  • Meeting KPIs outlined by the organisation.

Business Executive (Intern)

Publisher's Internationalé
09.2019 - 12.2019
  • Key responsibilities:.
  • Prospecting clients via the IRD Prospector.
  • Preparing digital campaign briefs for new clients.

Learning Management System (LMS) Specialist and Administrative Assistant

08.2018 - 10.2019
  • Key responsibilities:.
  • Effectively upgrading Course Material using MS Word.
  • Successfully maintaining the backend tasks of Moodle (LMS), such as and not limited to online quizzes, course material and SCORM files.
  • Posting Membership payments (Credit card, Bank Deposit and Wire Transfers) on to CiviCRM.
  • Processing new application and loading them into CiviCRM.
  • Responding to Member's queries via Email and telephone.

Accounts Officer

RN Financial Services
08.2017 - 04.2019
  • Key responsibilities:.
  • Effective use of MYOB when performing bookkeeping.
  • Successfully preparing the necessary documentation for lodging BAS (Business Activity Statement).
  • Efficiently aiding in Payroll.
  • Conducting month-end bank reconciliation for both individual and business clients.
  • Ensuring all sales invoices are issued to customers on behalf of the client.
  • Effectively performing Loan Reconciliations for clients on a quarterly basis.

Accounts Clerk Intern

InterContinental Hotels Groups
09.2018 - 11.2018
  • Key responsibilities:.
  • Effective management of invoicing (direct billing) including timely billing of accounts and sending out invoices.
  • Assisting AR lead to address customer enquiries and investigating discrepancies in a professional manner and taking appropriate action.
  • Maintaining city ledgers by posting account transactions daily.
  • Assisting in maintaining a filing system for AR records.
  • Preparing banking deposits.
  • Performing account reconciliation and surprise float count.
  • Compiling the hotel’s daily revenue system effectively and accurately.
  • Checking arithmetic accuracy and invoices.
  • Using finance computer programs (Peoplesoft and Opera).

Customer Service Representative

7-eleven
Melbourne , Victoria
08.2015 - 01.2016
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Building and maintaining a strong rapport with employees, customers and various service and product representatives.
  • Operating the cash register and processed customer payments for gas and store merchandise
  • Arranging merchandise, stocked shelves and ensured clean maintenance of the store.

Education

Master of Information Technology and Systems -

University of Tasmania
02.2020 - Current

Information Systems & Management

Business Analytics

Logistics & Enterprise Systems

Bachelor of Business - Accounting, Banking & Finance

Monash University
02.2014 - 06.2017

Advance Financial Accounting

Investments and Portfolio Management

Credit Analysis and Lending Management

Accomplishments

  • Effective Leadership Skills acquired through leading the Year-End Camp Organising Committee as the Camp Director at an event that attracted over 400 Scouts for the 42nd Colombo Scouts Group.
  • Ability to thrive within a Team Environment, developed through Rugby, work and organising social events.

Timeline

Sales Consultant - LEXCO Australia
11.2020 - 03.2021
University of Tasmania - Master of Information Technology and Systems,
02.2020 - Current
Business Executive (Intern) - Publisher's Internationalé
09.2019 - 12.2019
Accounts Clerk Intern - InterContinental Hotels Groups
09.2018 - 11.2018
Learning Management System (LMS) Specialist and Administrative Assistant -
08.2018 - 10.2019
Accounts Officer - RN Financial Services
08.2017 - 04.2019
Customer Service Representative - 7-eleven
08.2015 - 01.2016
Monash University - Bachelor of Business, Accounting, Banking & Finance
02.2014 - 06.2017

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Madusha Kularatne