Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
References
Timeline
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Madushi Mendis

Madushi Mendis

Sherwood,Sri Lanka

Summary

Dynamic professional with extensive experience in tailoring and audit assistance at New Delmon Hospital. Proven expertise in financial analysis and inventory management, coupled with strong problem-solving and communication skills. Successfully enhanced operational efficiency and customer satisfaction through meticulous attention to detail and effective team collaboration.

Overview

16
16
years of professional experience

Work History

Tailor

Creative Stitches by Madu
, Sri Lanka
06.2018 - 11.2024
  • This is the business I started after completing my NVQ Lavel 4 tailoring course.
  • I can do dressmaking, shaping garments by hand or with a machine.
  • Repairing clothes, such as reattaching buttons and stitching tears.
  • Making the shape and design on the material and cutting around it to meet the client's requirements.
  • Making adjustments such as shortening sleeve lengths, taking in seams, or narrowing lapels.
  • Altered clothing to fit individual customers and repaired defective garments.
  • Traced paper outlines onto cardboard patterns and cut to make templates.
  • Created original designs from sketches or existing patterns into sample garments.
  • Completed hems of pants and sleeves according to specifications.
  • Constructed and styled garments by hand and by machines.
  • Maintained records of stock supplies, orders received and completed jobs.
  • Designed clothing items based on customer requests and preferences.
  • Operated sewing machines to stitch fabric together in garment production.
  • Installed linings into jackets, trousers and skirts with precision stitching techniques.
  • Organized and maintained accessories and clothing in shooting area, enabling professionals to find items easily.
  • Repaired garments such as suits, coats, dresses and other apparel.
  • Adjusted patterns to fit client requirements.
  • Repaired garments and corrected construction mistakes by hand-sewing proficiently.
  • Monitored inventory of materials used in tailoring activities such as thread and interfacing.
  • Provided advice to customers about fashion trends and suitable styles for their body type.
  • Pressed garments and hung in garment bags for customers.
  • Selected fabrics, trims and accessories based on customer needs.
  • Removed stitches from garments to be altered by using rippers or razor blades.
  • Recorded required alterations and instructions on tags, attaching them to corresponding garments.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Completed routine maintenance and repair.
  • Worked effectively in team environments to make the workplace more productive.
  • You can find my online store, "Creative Stitches by Madu," on the following Facebook link: https://www.facebook.com/share/19wq5KpLWr/

Audit Assistant / House Keeping Officer in Charge

New Delmon Hospital
Colombo, Sri Lanka
03.2011 - 06.2018

I am an Audit Assistant and Housekeeping in charge, with seven years of experience in the hospital field.

As an audit assistant

  • Oversaw full accounting cycle and prepared applicable financial statements.
  • Assisted external auditors during annual audits by providing requested documents and information.
  • Drafted summary memos describing audit findings, conclusions, and recommendations for management review.
  • Provided support in the follow-up on the implementation of audit recommendations and corrective actions.
  • Prepared detailed schedules for auditing purposes, such as revenue and expense accounts or inventory items.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Performed financial analysis to identify discrepancies in accounting data and created reports to document findings.
  • Analyzed accounting records, financial statements, and other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Checked and reconciled bank deposits and payments.
  • Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Managed household errands and other essential duties.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • I conducted stock checks in all hospital departments at the end of each month, and at the end of every financial year.
  • I took care of all the operations of the hospital cafeteria, purchasing the necessary goods, and handling the system.

As a Housekeeping Officer in Charge.

  • Scheduled employees' shifts according to occupancy levels at the hospital.
  • Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
  • Established effective communication between team members in order to foster a positive work environment.
  • Verified each completed room against standard plans to maintain consistency.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Coordinated with other departments within the hospital to ensure a smooth flow of operations.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Swept and damp-mopped private stairways and hallways.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Identified needs of customers promptly and efficiently.

Job trainee

Bank of Ceylon
Rathmalana, Sri Lanka
08.2008 - 02.2009
  • I have work relating to customer service in the front office & back office operations

Education

NVQ Level 4 Tailor - Sew shirt (Men's, Women's & Children), Cut ladies garments, sew ladies garments

Tertiary and Vocational Education Commission
Sri Lanka
02.2009

Dress Making - Dress Making (Without Blocks)

Ranliya Institute (Pvt) Ltd.
Sri Lanka
07.2019

Diploma in Computer Studies -

Creative Computer System
Sri Lanka
07.2018

Advance Level Examination - Passed General Certificate of Education (Advance Level)

Our Lady of Victories Convent
Moratuwa, Sri Lanka
08.2007

Ordinary Level Examination - Passed General Certificate of Education (Ordinary Level)

Our Lady of Victories Convent
Moratuwa, Sri Lanka
08.2004

Skills

  • Financial analysis
  • Audit documentation
  • Data reconciliation
  • Inventory management
  • Excel proficiency
  • Regulatory compliance
  • Customer service
  • Problem solving
  • Communication skills
  • Teamwork and collaboration
  • Document recordkeeping
  • Team supervision
  • Stock planning
  • Maintain records
  • Supply ordering
  • Invoice processing

Hobbies and Interests

  • Hand Embroidery
  • Crochet

Personal Information

  • Place of Birth: Sri Lanka
  • Date of Birth: 12/18/88
  • Gender: Female
  • Nationality: Sri Lankan
  • Marital Status: Married

References

References available upon request.

Timeline

Tailor

Creative Stitches by Madu
06.2018 - 11.2024

Audit Assistant / House Keeping Officer in Charge

New Delmon Hospital
03.2011 - 06.2018

Job trainee

Bank of Ceylon
08.2008 - 02.2009

NVQ Level 4 Tailor - Sew shirt (Men's, Women's & Children), Cut ladies garments, sew ladies garments

Tertiary and Vocational Education Commission

Dress Making - Dress Making (Without Blocks)

Ranliya Institute (Pvt) Ltd.

Diploma in Computer Studies -

Creative Computer System

Advance Level Examination - Passed General Certificate of Education (Advance Level)

Our Lady of Victories Convent

Ordinary Level Examination - Passed General Certificate of Education (Ordinary Level)

Our Lady of Victories Convent
Madushi Mendis