Mae Martin
Summary
A diligent and enthusiastic waitress passionate about providing exemplar customer service and seamless dining experiences. Proficient in managing busy table sections whilst maintaining attention to detail and a friendly professional demeanour. Highly skilled in creating positive customer relations and thus adept at up-selling and promoting menu items. Being a quick thinker capable of using initiative and be pro-active enables me to work reliably and independently. My positive attitude and interpersonal skills allow for me to work harmoniously with any team.
Overview
2
2
years of professional experience
Work History
Reefsleep Host
Cruise Whitsundays
03.2025 - Current
Front of House Assistant
Bomborra On The River
Goolwa Beach
12.2024 - 02.2025
- Worked alongside my colleagues to ensure all customer needs were catered for
- Prioritised tasks to maintain flow of service in busy periods
- Built rapport with regular customers
- Served pints, soft drinks and alcoholic beverages behind the bar
- Engaged with customers to take orders and any special requirements of dietary needs
Waitress/Bartender
Mount Norquay
Banff, Canada
06.2024 - 10.2024
- Served tables and bartended at the Cliffhouse Bistro restaurant
- Prepared and served a variety of drinks, including on and off menu cocktails and specialty coffees using an espresso machine
- Maintained a professional appearance in line with the restaurants grooming standards
- Learned extensive knowledge of all menu items allowing me to provide insightful recommendations to customers
Banquet/Function/Wedding Server
Mount Norquay
Banff
11.2023 - 10.2024
- Worked to prepare functions, weddings and banquets by setting up tables and chairs according to planned layouts, counting and polishing silverware and plates, set up tables according to specific requests, setup any required service stations such as buffet and coffee
- Worked on the floor clearing glasses, serving food and assisted any customers where needed
- In charge of buffet stations to ensure food items were replenished and presented properly
Server
Mount Norquay
Banff, Canada
11.2023 - 04.2024
- Served large table sections efficiently and independently at this busy ski-hill lodge restaurant
- Communicated productively with all colleagues including bartenders, kitchen staff, fellow servers and customers throughout busy periods
- Simultaneously took orders, served food and drink and processed payments ,using a POS, whilst upholding the highest standard of service
- Maintained cleanliness of restaurant and servers areas ensuring compliance to health and safety regulations
- Handled all card and cash transactions of my tables and completed an accurate cash out and the end of every shift
Front of house Assistant
The White Rock Inn
Underriver, United Kingdom
06.2023 - 10.2023
Skills
- Exceptional Customer Service
- Time Management
- Multi-tasking
- Problem Solving
Timeline
Reefsleep Host
Cruise Whitsundays
03.2025 - Current
Front of House Assistant
Bomborra On The River
12.2024 - 02.2025
Waitress/Bartender
Mount Norquay
06.2024 - 10.2024
Banquet/Function/Wedding Server
Mount Norquay
11.2023 - 10.2024
Server
Mount Norquay
11.2023 - 04.2024
Front of house Assistant
The White Rock Inn
06.2023 - 10.2023