Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mae O'Brien

Mae O'Brien

Abbotsford,VIC

Summary

I worked as a waitress at the Studley Park Boathouse in Kew for nearly a year. In this role, I demonstrated flexibility by working whenever required and staying after hours when needed. My approachable and professional customer service was consistently recognised and appreciated by customers. I value positive interactions with customers, maintaining a friendly and engaging approach while ensuring tasks are completed efficiently and on time. In addition, as a high achieving soccer and futsal player, I take pride in sharing my experience and knowledge with younger players. Through my leadership, I aim to inspire and support their development both on and off the field, helping them grow as athletes and as individuals.

Overview

2
2
years of professional experience

Work History

Coach

Futsal OZ Brunswick
04.2025 - Current
  • Provided guidance to players in overcoming challenges and difficult scenarios
  • Offered constructive feedback to players to help become better and improve
  • Developed relationships with my players to provide ongoing support and encouragement


Waitress

Studley Park Boathouse
09.2023 - 07.2024
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Remained calm and composed when dealing with difficult customers or during busy shifts.
  • Managed very busy times efficiently, while maintaining friendly service
  • Happy to work with flexible hours, including working longer shifts when needed
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Displayed enthusiasm and promoted excellent service to customers
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

No Degree -

Ivanhoe Grammar School
Melbourne, VIC
11-2026

Skills

  • Tableside service
  • Dining area maintenance
  • Order taking
  • Serving expertise
  • Conflict resolution
  • Customer service
  • Verbal and written communication
  • Food safety
  • Team collaboration

Languages

German
Native or Bilingual

Timeline

Coach

Futsal OZ Brunswick
04.2025 - Current

Waitress

Studley Park Boathouse
09.2023 - 07.2024

No Degree -

Ivanhoe Grammar School
Mae O'Brien