Maegen Klingner
Summary
Experienced cellar hand with over three years in the industry as a casual employee. Demonstrated ability to work efficiently in fast-paced and high pressured environments with keen attention to detail. Eager to transition into a permanent position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Casual Cellar Hand
Treasury Wine Estate
11.2023 - Current
- Returned to Treasury Wine Estate (Bilyara Winery) prior to the start of Vintage '25, as a Vintage Casual for the third year. Firstly assisted in White Process, Wine to Bottle and Sparkling Operations before moving into Red Vintage Operations.
- Transfer wine and juice from one tank to another, often warming or chilling in line. Add specified additives to ferments and finished wine. Unload and load tankers with finished wine and juice.
- Fill ferments direct from Crusher, pump over operations, manual rack and returns, automatic rack and returns using HMI equipment. Tartaric, DAP, Tannin and water ferment adds. Down topping and juice transfers. Drain, press and transfer ferments to tank farm.
Seasonal Food & Beverage All Rounder
Super Good Group
06.2023 - 10.2023
- Worked as a Seasonal Food and Beverage All-rounder for Super Good Group Company at Mount Hotham, serving across Snake Gully Hut, Frankie Café, and Jack Frost Bar and Restaurant.
- Worked rotating shifts at three venues, incorporating snowboarding accessibility. Responsibilities included openings, setting atmosphere, operating kitchen appliances, stocking food, executing manual deliveries, providing customer service, and conducting Square POS transactions. Predominantly worked in the service kitchen, in the Larder section and Pass section.
Casual Cellar Hand
Treasury Wine Estate
02.2023 - 06.2023
- Provided labour for Vintage 2023 at Bilyara Winery, predominantly in the Red Ferment area.
- Completed comprehensive cellar fundamentals training. Competent in manual handling, sampling, rummagers, inert gas, C-boxes, transfers, line checks, additions, cleaning and sanitising, smart tank farm, ferment management, manual and automatic rack and returns/ pump overs and bag press operations.
Casual Retail Assistant
Aesthetic Bliss
12.2022 - 03.2023
- Casually worked as a retail assistant at Aesthetic Bliss. Developed further customer service experience and professional retail skills.
- Managed social media interactions, operated POS systems including credit card and loyalty point transactions, maintained store cleanliness, communicated return policies to customers, and ensured neat packaging of purchased items.
Permanent Full-Time Tasting Room & Accommodation Supervisor
Alkina Wine Estate
11.2021 - 02.2023
- Started as a tasting room host at Alkina Wine Estate before being promoted to manage the tasting room and on-site accommodations, gaining in-depth knowledge of the estate's organic and biodynamic winemaking approach.
- Managed daily operations of Tasting Room, including staff supervision, scheduling cleaners, food and wine inventory management, office administration, liaison with winemakers and managers.
- Conduct tasting flights using acquired knowledge of wines, vintage, winemaking, flavour profile, vineyard, terroir, micro terroir and climate. As well as prepare and cook food items from the kitchen garden menu, promptly.
Permanent Part-Time Cellar Door Host
Peter Lehmann Wines
03.2014 - 07.2022
- Worked 7+ years at Peter Lehmann Wines, progressing from kitchen hand to roles in the cellar, warehouse, vineyard, events centre, and ultimately as a tasting host.
- Primarily guided customers in Cellar Door through personalised tasting flight experiences, while also assisting with cellar operations, packaging, warehouse tasks, and vineyard maintenance.
Education
Foundation Studies
University of South Australia
11.2020
SACE Certificate
Nuriootpa High School
10.2018
Skills
- Wine knowledge, Cellar operations, Teamwork and communication, Safety and Hygiene, Problem solving, Attention to detail, Quality control, Physical stamina, Adaptability, Time management, Customer service skills, Interpersonal skills, Sales and marketing abilities
Certification
- Full Manual & Automatic Car Licenses - Class C
- TLILIC0003 Licence to Operate a Forklift Truck - RTO 40218 (RTTS 06/2024)
- First Aid Certificate (College CBD 12/2022)
- Mental Health First Aid (St John's 10/2022)
- Responsible Service of Alcohol (Express Online Training 10/2020)
Timeline
Casual Cellar Hand
Treasury Wine Estate
11.2023 - Current
Seasonal Food & Beverage All Rounder
Super Good Group
06.2023 - 10.2023
Casual Cellar Hand
Treasury Wine Estate
02.2023 - 06.2023
Casual Retail Assistant
Aesthetic Bliss
12.2022 - 03.2023
Permanent Full-Time Tasting Room & Accommodation Supervisor
Alkina Wine Estate
11.2021 - 02.2023
Permanent Part-Time Cellar Door Host
Peter Lehmann Wines
03.2014 - 07.2022
SACE Certificate
Nuriootpa High School
Foundation Studies
University of South Australia
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