Ronald Douglas Emmett
1-7 Bullaburra Street
Summary
Accomplished Shareholder/Managing Director at EMCO Pacific Company Ltd, adept in operations management and fostering team collaboration. Spearheaded strategic initiatives, driving revenue growth and operational efficiency. Excelled in mentoring, with a track record of cultivating high-performance teams and expanding market presence. Demonstrated expertise in negotiation and workforce planning, achieving significant organizational advancements.
Overview
47
47
years of professional experience
Work History
Shareholder/Managing Director
EMCO Pacific Company Ltd
04.2003 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Strengthened stakeholder relationships, providing regular updates and managing expectations through effective communication strategies.
- Improved decision-making processes, implementing data analytics tools that provided actionable insights across departments.
- Enhanced customer satisfaction and loyalty by developing and implementing comprehensive customer service excellence program.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Owner/Managing Director
Emmett Logging Ltd
01.1978 - 02.2003
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Enhanced company's market position by identifying and pursuing new business opportunities.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Expanded business into new markets, cond
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Developed and maintained courteous and effective working relationships.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
Education
Graduate Certificate - C
Yallourn Technical Collage
Traralgon, VIC11-1969
Skills
- Operations management
- Staff management
- Quality assurance
- Team collaboration
- Partnership development
- Business planning
- Mentoring and training
- Strategic planning
- Project management
- Budget development
- Business development
- Strategic partnerships
- Negotiation
- Contract management
- Workforce planning
- Financial management
- Human resources management
- Organizational development
- International expansion
- Human resources
- Corporate governance
- Revenue growth
- E-commerce strategy
- Recruitment strategies
- Employment law
- Workers' compensation
- Public relations
- Stock control
- Data collection and analysis
- Innovation management
- Decision-making
- Business management
- Team leadership
- Teamwork and collaboration
- Employee motivation
- Customer relations
- Staff training/development
- Performance improvement
- Policy development and enforcement
- Staff hiring
- Organizational structuring
- Goal setting
- Revenue generation
- Performance improvements
- Staff development
- Financial planning
Languages
English
Professional Working
Timeline
Shareholder/Managing Director
EMCO Pacific Company Ltd
04.2003 - Current
Owner/Managing Director
Emmett Logging Ltd
01.1978 - 02.2003
Graduate Certificate - C
Yallourn Technical Collage
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