Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maeva Jiménez

Summary

Dynamic leader with a proven track record at OmniLife, enhancing brand engagement and community growth through strategic social media content and SEO techniques. Skilled in training and mentoring, with exceptional attention to detail, I excel in driving results and motivating teams to exceed business goals.

Overview

9
9
years of professional experience

Work History

Supervisor

Manolas Brothers
05.2022 - Current
  • Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Cultivated positive relationships with our customers.

Barista

QT Gold Coast
04.2018 - 05.2022
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Community Manager

OmniLife
07.2015 - 09.2017
  • Increased brand engagement by developing and implementing strategic social media content plans.
  • Enhanced online community growth through consistent moderation and prompt response to user feedback.
  • Boosted organic reach with the implementation of effective search engine optimization techniques for social media posts.
  • Launched successful hashtag campaigns that generated buzz around product launches and promotions.
  • Analyzed social media performance data, identifying trends and making adjustments to improve overall effectiveness.
  • Coordinated cross-functional teams to execute integrated marketing strategies that aligned with overall business objectives and increased brand awareness on social platforms.
  • Conducted daily updates to social media profiles to boost company online presence.
  • Created compelling blog content that drove traffic to company website from various social media channels.
  • Managed multiple social media accounts simultaneously, maintaining consistent brand voice across platforms.
  • Analyzed and reported social media and online marketing campaign results.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Designed and implemented social media strategies to align with business goals.
  • Collaborated with team members to develop creative campaigns for social media platforms.

Education

Advanced Diploma of Leadership And Management - Business Administration And Management

Pacific Training Group
Gold Coast
05.2020

Bachelor of Business Admin. - Business Economics

University of Guadalajara
Guadalajara, Mexico
11.2012

Skills

  • Training and mentoring
  • Goal-Oriented
  • Supportive and communicative
  • Employee Motivation
  • Exceptional attention to detail

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Supervisor

Manolas Brothers
05.2022 - Current

Barista

QT Gold Coast
04.2018 - 05.2022

Community Manager

OmniLife
07.2015 - 09.2017

Advanced Diploma of Leadership And Management - Business Administration And Management

Pacific Training Group

Bachelor of Business Admin. - Business Economics

University of Guadalajara

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Maeva Jiménez