Summary
Overview
Work History
Education
Skills
Timeline
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Maeve Cox

Melbourne,VIC

Summary

Friendly Waitress Trainer offering 3 years of hands-on experience in a busy restaurant industry. Communicative and punctual individual polished in training new servers and providing ongoing instruction. Managing stock and sanitary food preparation skills. Commended for first-rate workmanship abilities and phenomenal customer service skills filled with positive feedback.

Overview

3
3
years of professional experience

Work History

Waitress Trainer/ Kitchen Hand and Cleaner

Altona RSL
02.2021 - 03.2024
  • Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
  • Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly and friendly.
  • Reduced order errors by implementing standardized processes for communicating orders clearly between front-of-house and back-of-house teams.
  • Handled drain cleaning, floor cleaning, sanitizing machinery and cleaning walls, production rooms and storage areas.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Managed supplier performance by conducting regular reviews of product quality issues, delivery timeliness, and overall vendor relations.
  • Prioritized urgent orders based on customer needs while balancing overall workload for optimal efficiency within the team.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Coles Team Member

Coles Summerhill
05.2023 - 12.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

Education

Year 11 -

Northcote High School
Northcote, VIC
09.2025

Skills

  • Team motivation
  • Communication
  • Reliability
  • Customer service skills

Timeline

Coles Team Member

Coles Summerhill
05.2023 - 12.2023

Waitress Trainer/ Kitchen Hand and Cleaner

Altona RSL
02.2021 - 03.2024

Year 11 -

Northcote High School

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Maeve Cox