Dedicated Crew Member with a strong grasp of operational practices and safety standards, consistently executing detailed instructions to enhance productivity. Proven ability to contribute to team success through field expertise and a commitment to excellence in task completion.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Hungry Jacks
Preston, Melbourne, Victoria
02.2024 - 03.2025
Provided excellent customer service in a fast-paced environment, ensuring a positive dining experience for customers.
Operated kitchen equipment, prepared food, and maintained high standards of food safety and cleanliness.
Took customer orders, processed payments, and handled customer inquiries with professionalism.
Worked as part of a team to meet and exceed service and sales targets.
Managed inventory, restocked items, and assisted with the opening/closing of the store.
Demonstrated flexibility and the ability to work various shifts, including evenings and weekends.
Trained and mentored new staff, ensuring a smooth onboarding process and knowledge transfer.
Front of House Employee
Gunners Bar and Bistro
Altona, Victoria
01.2022 - 12.2024
Greeted and seated guests in a friendly and professional manner, ensuring a warm and welcoming atmosphere.
Provided detailed menu information, made recommendations, and answered any questions to enhance the dining experience.
Took orders accurately and efficiently, relaying them to kitchen staff in a timely manner.
Delivered food and beverages to tables, ensuring all orders were correct and met the bistro’s high standards and helped plate up meals
Handled customer inquiries, concerns, and complaints with patience and professionalism, resolving issues to ensure satisfaction.
Processed customer payments, operated the point of sale (POS) system, and handled cash and card transactions.
Assisted in setting up and maintaining a clean and organized front-of-house environment, including tables, chairs, and restrooms.
Worked collaboratively with kitchen and bar staff to ensure smooth service and quick turnaround times, especially during peak hours.
Ensured compliance with health and safety standards, including food handling and sanitation protocols.