MOHAMED MAFRAS Mohamed Mansoor

• Manage day to day operations at the facility within budget requirements whilst maintain health, safety and wellbeing of the staff, residents and visitors on site
• Manage ancillary services
• Maintaining legislation and ACQSC standards
• Creating and implementing Plan of Continuous Improvement (PCI)
• Support and oversite clinical management of the facility including specialized nursing care needs, ensuring quality of service delivery and monitoring service model of Opal healthcare
• Occupancy management
• Attending meetings with business partners and families.
• Budget management, KPI management, maintain and ordering supplies.
• Incident and conflict management
• Roster coordination
• Monitoring main financial drivers such as occupancy, Care funding and staff management
• Maintaining positive culture in the facility, clinical governance, staff education and appraisals, managing occupational health and safety.

• Clinical management and governing clinical care team.
• Complex care need management
• Team management
• Assisting with rostering
• Monthly clinical data making and analyzing
• Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
• Evaluated clients progress and adjusted service plans to address areas of concern.
• Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
• Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
• Conflict management.
• Responded to emergency situations and provided support to promote client safety and wellbeing.
• Maintained detailed records in compliance with agency standards and regulations.
• Developed and implemented training programs for care staff to enhance skills and knowledge.
• AN-ACC care funding monitoring and assessing
• Incident management.
• Negotiating respite contracts to permanent contracts to create increased revenue.
• Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

During the period of 01/02/2023 – 30/06/2023, worked in various projects in different roles as below mentioned.

1. Inverloch Cost CC – 5 weeks.

Accreditation Rectification project and mentorship for care manager.

• Key responsibilities were, planning and implementing to meet the ACQSC standards by rectifying the gaps, staff training, creating team corporation, conducting meetings to build positive work environment and staff retaining.

2. Waverly Walley CC – 3 weeks.

As an Additional General Manager and care manager I have performed rectification tasks to overturn 8 unmet standards

• Creating superseded assessments, developing care plans and behavioral support plans, planning and implementing Opal’s care models to staff, providing training to clinical care coordinators and to RNs, executing plans to improve positive culture and staff retention, doing staff recruitments and more.

3. Warrnambool Place CC – 6 weeks

Relief Care Manager role and operations.

4. Highton Garden CC – 2 weeks

Rectification projects and preparing the facility for accreditation.

5. Cardinia Park CC – 3 weeks

Rectification project and mentorship for Care manager, providing training to the staff, performing care assessments and developing care plans.

6. Altona Meadows CC – 2 weeks

Rectification project including oversighting care assessment and clinical governance.

7. Few more Opal Healthcare CCs.

Rectification projects, accreditation support, mentorship assignments, quality development.

Comprehensive Nursing care for the residents.

Dementia & Geriatric care with Dementia.

Providing administrative support and clinical governance.

• Contributed substantially to successful ACQSC accreditation by consistently delivering highest standards of care.
• Administered medications and providing complex care need.
• Leading the team.
• Rostering support.
• Managed care from admission to discharge.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Oversaw delivery of care for the residents, providing direct care, delegating nursing assignments and supervising team comprised of nurses and care team.
• Care plan assessment and evaluation.

• Provided direct patient care, stabilized patients, and determined next course of action.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Organized and managed care of patients undergoing various therapies and procedures.
• Handled routine maintenance on systems and equipment such as computers and digitization machinery.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Managed care from admission to discharge.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.

Providing disability support care and Aged Care.

• QOC is a reputable manufacturer and supplier of Medical and Industrial gas, rendering services in the medical, petroleum refineries, industrial food industries, shipping, steel plants, fabrication units, fiber optics plants and many more.
• I have worked as the Logistic coordinator and distribution Assistant Manager.
• Fleet management
• Production and distribution staff management.
• Sales and distribution coordination.
• Supply chain management.
• Part of monthly budget management, assisting with budget prediction
• Inventoried and ordered office supplies to maintain availability of products.
• Manufacturing plant and engineering Warehouse management
• Gas quality control
• Customer relationship
• Monthly reporting
• Information technology assistance
• Maintaining application software and provide training.
• Conducted ongoing reviews of program financial systems to assess cost control measures.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Delegated tasks to administrative support staff to organize and improve office efficiency.
• Improved office operations by automating client correspondence, record tracking and data communications.

• SKK Distributors, agents for Hyrax Ceypetco Lubricants for the districts of Gampaha, Vavuniya, Anuradapura, Mannar, Kilinochchiya and Mannar at SriLanka
• My Key Job roles;
• Business operations in distribution by managing workflow between staff, coordinating product supply, planning, and distribution.
• Managing Marketing by created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
• Utilized market trends and target audience statistics to effectively and appropriately market products.
• Completed bi-weekly payroll for company employees.
• Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy.
• Managed banking reconciliations and monthly balance sheet statements.
• Investigated daily variances and corrected errors to resolve discrepancies.
• Managed journal entries, collection efforts, reconciliations, and payroll processing.
• Monitored budget allocation and expenditures to enforce compliance with company policies.
• Developed and maintained system of internal controls to prevent fraud and abuse.
• Generated monthly and quarterly financial statements for executive review.

• Masthan traders is a multi-business industry including goods transportation, Petrol stations, Stockist for Petroleum motor lubricants and other trading businesses
• My Key Job roles;
• Logistic and fleet management
• Business operations
• Staff management
• Charted Accounting
• Marketing and branding
• Managing information Technology needs

• Conducted tutorial services for undergraduate and postgraduate students to provide academic support and clinical skills development.
• Met with students one-on-one to design learning plans and discuss projects.
• Provided individualized instruction to struggling pupils.
• Assessed student learning needs and provided relevant instruction to close knowledge gaps.