Magdalena Bhugaloo
Cottesloe,Mosman Park
Overview
18
18
years of professional experience
1
1
Certification
Work History
Horticulture Technician
Department of Justice
Canning Vale, Western Australia
07.2023 - Current
- Assisted in the establishment of a new horticultural site, including soil preparation and planting.
- Monitored and maintained existing plantings, diagnosing and treating pests, diseases and nutrient deficiencies as needed.
- Cultivated plants by pruning, fertilizing, weeding, irrigating and harvesting crops as necessary.
- Inspected plants regularly to identify any signs of disease or damage from environmental factors such as extreme temperatures or poor drainage conditions.
Hospitality Team Member
Various
Perth, Western Australia
01.2007 - 12.2024
- Provided customer service to ensure guest satisfaction.
- Assisted with the preparation of food and beverage items for customers.
- Received payment from customers and processed transactions accurately.
Retail Sales Assistant
Cue, Sportscraft and Politix
Booragoon And Perth, Western Australia
03.2016 - 09.2024
- Greeted customers and provided excellent customer service.
- Assisted customers with product selection to meet their needs.
- Operated the cash register, accepted payment, and issued receipts.
- Maintained an organized and clean store environment.
- Stocked shelves with merchandise according to company guidelines.
- Assisted in setting up displays for promotional items.
- Handled inventory control procedures such as cycle counts and stock replenishment.
- Maintained accurate records of all transactions on the computer system.
- Ensured compliance with company standards for quality customer service.
Childcare Educator
Alkimos Beach Early Learning Centre
Alkimos, Western Australia
02.2022 - 08.2022
- Provided educational and developmental activities for children aged 2-5 years old in accordance with curriculum standards.
- Organized and implemented age appropriate activities to stimulate physical, emotional, social, intellectual development of the children.
- Assisted in developing and implementing daily routines such as snack time, outdoor playtime, nap time.
- Observed child behavior to assess their needs and plan activities accordingly.
- Maintained a safe environment for all children under care by adhering to safety regulations.
- Participated in team meetings to discuss progress of each child's development and plan future goals for them.
- Engaged with children on individual basis to build positive, trusting relationships.
Manager
Politix at David Jones Perth City and Politix Karrinyup Shopping Centre
Perth, Western Australia
09.2017 - 12.2021
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Recruited and hired qualified candidates to fill open positions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Education
GED -
TAFE
Perth, WA01-2022
GED -
Polish Technical Institute
Poland12-2004
High School Diploma -
High School
Poland12-1999
GED -
TAFE
Perth, WASkills
- Pest Control
- Irrigation Systems
- Fertilizer Application
- Landscape design
Languages
Polish
Native/ Bilingual
Certification
- Toastmaster - Competent Speaker
- Hairdressing - Braiding
Timeline
Horticulture Technician
Department of Justice
07.2023 - Current
Childcare Educator
Alkimos Beach Early Learning Centre
02.2022 - 08.2022
Manager
Politix at David Jones Perth City and Politix Karrinyup Shopping Centre
09.2017 - 12.2021
Retail Sales Assistant
Cue, Sportscraft and Politix
03.2016 - 09.2024
Hospitality Team Member
Various
01.2007 - 12.2024
GED -
TAFE
GED -
Polish Technical Institute
High School Diploma -
High School
GED -
TAFE
- Toastmaster - Competent Speaker
- Hairdressing - Braiding
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