Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
Generic

Magdalena Grizelj

Brighton Le-Sands

Summary

My name is Magdalena Grizelj and I am seeking full time employment in the retail or customer service industry. I am very reliable and punctual. I am a quick learner and love what I do. I would like to be a part of a high energy, fast paced business which provides exceptional customer service and gives the highest level of training. I enjoy engaging with customers and believe that this extremely important in any customer service roll.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Café All Rounder

Espressorico
07.2020 - Current
  • Order Taking
  • Answering incoming calls
  • Washing dishes
  • Cleaning tables
  • End of day general cleaning
  • Making coffee when needed

Disability Carer

Private Care
07.2019 - Current
  • Care for a disabled, elderly woman
  • Showering
  • Preparation of food
  • Cleaning
  • Washing of clothes
  • Change of Stoma bag
  • Distribution of medication

Receptionist Administrator

C4 Group
01.2018 - 07.2019
  • Invoicing using app (invoices to go),
  • Quotes
  • Answering calls
  • Managing job rosters
  • Ordering and picking up stock
  • Managing work calendars
  • Booking in jobs with real-estate and tenants

Specialty Fashion Group

City Chic
06.2012 - 01.2018
  • Dual manager (Myer concession and stand alone store)
  • Sales & Customer relations
  • Exceeding department sale targets & budgets
  • Maintain stakeholder relationships including assisting other SFG stores
  • Opening & closing store independently
  • Replenishments – Unpacking & packing the stock
  • Housekeeping
  • Visual merchandising
  • Banking & cash handling
  • Assisting in stock take
  • Work effectively in a team environment as well independently
  • Rosters/timesheets
  • Manage a team of 8 staff members,
  • Meeting weakly targets and KPIS

Front Counter Crew Member

Mc Donald's
02.2009 - 06.2012
  • Work effectively in a team environment as well independently
  • Sales & Customer relations
  • Front counter – customer service,
  • Completed Cert II in Retail through Mc Donald’s
  • Actively listening to customers

Education

High School Diploma -

Bethany College
Hurstville, NSW
11.2012

Skills

  • Excellent customer service
  • Communication and negotiation skills
  • Sound knowledge of information technology systems
  • Work well in a team and independently
  • Highly motivated and organised
  • Well presented and punctual
  • Hard working
  • Trustworthy
  • Very reliable

Certification

  • Cert II Retail
  • Cert III Retail Management
  • Cert IV in Disability
  • First Aid

Personal Information

Date of Birth: 10/03/94

References

Available upon request

Timeline

Café All Rounder

Espressorico
07.2020 - Current

Disability Carer

Private Care
07.2019 - Current

Receptionist Administrator

C4 Group
01.2018 - 07.2019

Specialty Fashion Group

City Chic
06.2012 - 01.2018

Front Counter Crew Member

Mc Donald's
02.2009 - 06.2012

High School Diploma -

Bethany College

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Magdalena Grizelj