Magdalena Mella Burmuhl
Summary
An 18-year-old professional with 3 years of experience in customer service, food handling, and team support. Demonstrated expertise in operating POS systems, cash handling, food and beverage preparation, and problem-solving. Thrives in fast-paced environments and adept at managing customer interactions, working with children, and supporting management with various tasks. Seeking part-time or full-time work with a stable schedule of 18+ hours per week to bring a strong work ethic, adaptability, and passion for delivering excellent service.
Overview
2
2
years of professional experience
Work History
Café Assistant
iceHQ
12.2024 - Current
- Provide high-quality customer service in a busy café setting, ensuring customer satisfaction and repeat business
- Prepare and serve food and beverages, adhering to strict food safety and hygiene protocols
- Efficiently handle transactions, operate the POS system, and assist with stock management
Casual Sales Assistant
Gelatissimo
02.2024 - Current
- Deliver exceptional customer service while managing gelato and coffee orders, ensuring accuracy and speed
- Oversee café cleanliness, organizing front-of-house and back-of-house areas
- Handle cash transactions and assist with inventory control, ensuring product availability and quality
Casual Sales Assistant
Bakers Delight
05.2023 - 02.2024
- Manage customer orders and transactions, ensuring accuracy and a smooth checkout experience
- Maintain cleanliness and organization of the store, creating an inviting atmosphere for customers
- Contribute to stock rotation, ensuring product quality and freshness for customers
Party Host
Bundoora Play Centre
09.2022 - 02.2023
- Plan and coordinate children's parties, ensuring a fun and safe environment for all guests
- Provide excellent customer service, managing food and drink orders while engaging with children and parents
- Handle POS transactions efficiently and maintain clean and organized party rooms
Education
High School Diploma -
Reservoir High School
Melbourne, VIC12-2024
Skills
- Customer service
- Cleanliness maintenance
- Food safety compliance
- Cash Handling Precision
- POS System Expertise
- Collaborative Teamwork
- Inventory Control
- Technologically Proficient
- Effective Problem Resolution
- Effective Time Management
Timeline
Café Assistant
iceHQ
12.2024 - Current
Casual Sales Assistant
Gelatissimo
02.2024 - Current
Casual Sales Assistant
Bakers Delight
05.2023 - 02.2024
Party Host
Bundoora Play Centre
09.2022 - 02.2023
High School Diploma -
Reservoir High School
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