Hardworking and passionate professional with strong organizational skills, working independently or with the teams to accomplish short- and long-term project goals. Knowledgeable in project management principles, budget, financial management and monitoring project progress.
Overview
20
20
years of professional experience
Work History
Project Manager / Construction
Ace Gutters Investments Pty Ltd
02.2023 - Current
Ensure resource availability and allocation.
Develop a detailed project plan to task process.
Measure project performance using appropriate systems, tools and techniques.
Perform risk management to minimize project risks.
Create and maintain comprehensive project documentation.
Control and be responsible for the preparation of projects plans and manage individual projects from initial design and estimate through to completion.
Coordinate human resources, procurement and delivery of materials and plant required in the construction process.
Liaise with managers, clients and supervisors and coordinate the efforts of others to achieve completion of projects to suit the company needs.
Consult with architects, engineers and other technical workers involved in the construction process.
Conduct negotiations with subcontractors in conjunction with the CEO
Monitor progress of projects expenditure in conjunction with the CEO and the corrective action if necessary.
Organise and supervise project staff and approved contractors.
Assist in the development of project schedules.
Maintain Work Health & Safety standards at all times.
Following all Company Policies and Procedures
Ability to work independently and as part of team.
Planogram Merchandiser
Smollan Australia Pty Ltd
08.2019 - 12.2019
Boosted sales by implementing effective merchandising strategies and visually appealing displays.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Collaborated with store management to develop promotional plans and execute timely merchandise resets.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
Account Manager
Havitor
06.2009 - 12.2018
Increased client satisfaction by building strong relationships and addressing their needs promptly.
Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Developed customized account plans for clients to help them achieve their business goals.
Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Monitored industry trends to provide informed recommendations on new products or services that could benefit clients'' businesses.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Collaboration with Tax authorities
Provided financial and taxation advice for business and individual clients.
Manager on Duty
Ribehoej Familiepark
04.2008 - 06.2009
Improved team productivity by implementing efficient scheduling and task delegation processes.
Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
Streamlined operations, optimizing resource allocation and prioritizing high-impact tasks.
Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Manager of Operations
Atlantis
09.2006 - 02.2008
Streamlined operational processes by implementing efficient workflow management strategies.
Managing team of four.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Managed cross-functional teams for successful project completion and timely delivery.
Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
Ensured compliance with industry regulations, maintaining a safe working environment for staff members.