Magdalene Baines
Kensington,VIC
Summary
Thank you for your consideration for a position in you organisation. My name is Magdalene Baines, I am a 38 year old woman with a diploma of Case Management & Community Services and a degree in Social Work/Sociology with a minors in Indigenous studies, Gender Studies and Writing at Victoria University. Youth work is incredibly important to me as I believe in the power of compassionate, community service. I would strongly back my ability to build positive client rapport, navigate diversity respectfully and focus on creating strong housing and home options for young people in OOHC. After working in Residential homes for over 3 years, I know how important stable and consistent Carers are for young people who have found themselves within the OOHC setting. I am passionate about working within the community providing advocacy, support and empowerment to vulnerable, marginalized individuals and young people. I am fascinated to learn more and expand my skill set. I believe I am a fast learner and extremely capable at taking on new tasks. Most of all I love to connect with people, their stories and their strengths. I love to work collaboratively, whilst learning from my peers and mentors. I look forward to your response with regards to this application and thank you for this opportunity.
Overview
19
19
years of professional experience
Work History
Child Protection Investigator
Department Health & Human Services
11.2023 - 05.2024
- Improved child safety outcomes by conducting thorough investigations and collaborating with multidisciplinary teams.
- Enhanced family support networks through identifying resources and connecting families to relevant services.
- Advanced the goals of the agency by working collaboratively with other departments to address systemic issues contributing to child maltreatment, and Family Violence.
- Reduced risk factors for children and families by implementing targeted interventions and monitoring progress closely.
- Providing factual evidence to support decision-making processes related to child welfare cases.
Residential Carer
Uniting
06.2019 - 07.2022
- Assisted residents with daily living activities, promoting self-sufficiency and independence.
- Developed strong relationships with residents, fostering trust and open communication to address personal issues.
- Managed medication administration according to prescribed schedules while maintaining accurate records of all medications dispensed.
- Organized recreational outings for residents, encouraging positive social engagement within their local community.
- Collaborated with multidisciplinary teams to provide comprehensive support for resident needs and goals.
Volunteer Tutoring Kids ages 5-14
Kensington Neighbourhood House
01.2019 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Community Festival Organiser 'Getting to know your Neighbours'
Self Employed
01.2018 - 04.2018
- Demonstrated exceptional time management skills while working on multiple projects simultaneously without compromising quality or deadlines.
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Adapted swiftly to unforeseen circumstances during events, implementing contingency plans that minimized disruptions to attendees'' experience.
- Used excellent communication skills to delegate tasks and achieve successful event outcomes.
Volunteering in 'The NEST' at Rainbow Serpent Festival
Rainbow Serpent Festival
01.2017 - 01.2017
- Demonstrated adaptability in handling diverse crisis scenarios, utilizing a range of techniques to address the unique challenges presented by each situation.
- Performed ongoing evaluations of clients'' progress towards established goals, adjusting action plans accordingly based on individual needs and circumstances.
- Documented client interactions accurately, maintaining thorough records for future reference and follow-up care coordination efforts.
- Collaborated with a team of volunteers to ensure comprehensive support for clients in need.
- Promoted mental health education within the community by participating in outreach events such as workshops and presentations.
Youth Engagement & Group facilitation
Silverpod Productions
02.2013 - 07.2016
- Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
- Cultivated strong communication among group members through team-building exercises and open discussions.
- Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
- Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
Volunteering Salvation Army
Salvation Army
05.2012 - 07.2012
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Volunteering at Broardmeadows Refugee Detention Centre
Broadmeadows Detention Centre
01.2011 - 01.2012
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Hip Hop Times Tables
Pop, Lock & Learn.
02.2006 - 04.2006
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Generated ideas for new content series or formats based on audience interests and market trends.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Created a educational album of songs for children to learn their times tables.
High Challenge Camp
Victoria Police
02.2005 - 05.2005
- Collaborated with fellow counselors to create a cohesive team dynamic, improving overall camp operations.
- Provided support and guidance to campers during challenging situations, promoting personal growth and resilience.
- Participated in regular team meetings to discuss progress, challenges, and opportunities for improvement, contributing to the overall success of the camp program.
- Greeted new arrivals to camp by introducing to other participants, explaining facility rules and encouraging participation.
Education
Certificate IV in Child, Youth And Family Intervention -
OnCall
03.2019
Bachelor of Arts - Social Work
Victoria University
07.2018
Diploma of Case Management & Community Services -
Australian Collage of Applied Psychology
09.2014
Skills
- Communication Skills
- Interpersonal Skills
- Ability to Work in a Team
- Fast Learner
- Resilience and persistence
- Writing and verbal communication
- Mental health awareness
- Substance Abuse Knowledge
- Active Learning
- Crisis situations
- De-Escalation Techniques
- Child Development
- Behavioral analysis
Personal Information
Title: Child & Youth Residential Carer
References
- Steve Carrol, HYPERLINK, carrol.steven@edumail.gov.au, 5479 1142
- Kate Harcoan, Victoria police, 5369 2357
- Audio educational material, www.poplockandlearn.com, www.poplockandlearn.com
- Georgie Rose, Silverpod Productions, http://www.silverpod.org/, 0409 409 371
- Sarah Drager, Uniting, sarah.drager@vt.uniting.org, 0401567361
- Madison Sauyer- Team Leader DHHS Footscray 0438318436
Hobbies and Interests
- Acting
- Singing
- Writing
- Dancing
Timeline
Child Protection Investigator
Department Health & Human Services
11.2023 - 05.2024
Residential Carer
Uniting
06.2019 - 07.2022
Volunteer Tutoring Kids ages 5-14
Kensington Neighbourhood House
01.2019 - 05.2019
Community Festival Organiser 'Getting to know your Neighbours'
Self Employed
01.2018 - 04.2018
Volunteering in 'The NEST' at Rainbow Serpent Festival
Rainbow Serpent Festival
01.2017 - 01.2017
Youth Engagement & Group facilitation
Silverpod Productions
02.2013 - 07.2016
Volunteering Salvation Army
Salvation Army
05.2012 - 07.2012
Volunteering at Broardmeadows Refugee Detention Centre
Broadmeadows Detention Centre
01.2011 - 01.2012
Hip Hop Times Tables
Pop, Lock & Learn.
02.2006 - 04.2006
High Challenge Camp
Victoria Police
02.2005 - 05.2005
Certificate IV in Child, Youth And Family Intervention -
OnCall
Bachelor of Arts - Social Work
Victoria University
Diploma of Case Management & Community Services -
Australian Collage of Applied Psychology
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