Magdalene Scott
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beautician
Self Employed Services
10.2021 - Current
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Shampooed, conditioned, cut, coloured and styled hair, following individualized client specifications and product recommendations to increase return customer base.
- Researched latest trends in hair and makeup to stay updated on colour, style, and technique.
- Processed payments, entering sales in register for prompt customer service.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Answered phone calls and emails to schedule client appointments.
- Applied makeup to clients for special occasions to meet requirements.
- Developed new techniques to improve appearance of customer and provide different looks.
- Maintained client treatment records and designed long-term care programs for return customers.
Community Support Worker
D H HOLISTIC CARE SERVICES PTY LTD
12.2021 - 11.2024
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Coordinated and managed volunteer activities for community service projects.
- Helped clients navigate social services system and access needed resources.
- Kept case files updated, accurate and aligned with requirements.
- Educated young people about strategies for driving discussions and promoting social changes.
- Assisted clients with obtaining housing, employment and support resources.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
- Coordinated with different service providers to meet clients' individual needs.
- Transported clients to and from medical appointments with safety and efficiency.
- Recorded status and duties completed in logbooks for management.
- Adhered to company requirements for patient interactions and care standards.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
Personal Support Worker
Amiable Community Care
01.2022 - 01.2024
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with daily living activities, running errands, and household chores.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Documented vitals, behaviours, and medications in client medical records.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Provided safe mobility support to help patients move around personal and public spaces.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained entire family's schedule and organized events.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Support Worker
Guardian Nursing Agency
12.2022 - 10.2023
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Promoted community integration by providing extensive physical, emotional and social support.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Adhered to company requirements for patient interactions and care standards.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Assisted with daily living activities, running errands, and household chores.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored clients' overall health and well-being and noted significant changes.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
Bachelor of Science - Psychological Criminology And Justice
Edith Cowan University
Mount Lawley, WA Certificate III - Individual Support
Australian Employment And Training Services
Cockburn, WA04-2022
Certificate III Make-Up - Makeup
North Metropolitan TAFE
Northbridge, WA12-2020
No Degree - Business
Mercy College
Koondoola,WA02-2016
Skills
- Product expertise
- Cleaning techniques
- Dusting
- Deep cleaning
- Safe cleaning with chemicals
- Teamwork
- Interpersonal Communication
- Communication
- Decision-Making
- Networking
- Multitasking
- Data Management
- Flexible and Adaptable
- Problem Resolution
- Recordkeeping
- Self-Directed
- Sterilization requirements
- Facials expertise
- Care plan assessment
- Compassionate client care
- Quality program protocols
- Patient lifting techniques
- First-aid and CPR
- Housekeeping skills
- Personal care assistance
- Health and safety
- Social support
- Client dressing
- Privacy and confidentiality
- Household organization
- Drug abuse prevention
- Service planning
- Shop housekeeping
- Client consultation
- Cleaning procedures
- Makeup and skincare
- Makeup artistry
- Skin exfoliation
- Body hair removal
- Braid trained
- Bleaching, dyeing, and tinting
- Relationship building and management
- Beauty trend advising
- Hair conditioning and styling
- Hair style recommendations
- Sales expertise
- Scheduling appointments
- Waxing services
- Hairstyling
- Beauty tool sanitization
- Organization
- Teamwork and Collaboration
Certification
- Drivers licence
- Certificate II Retail Make-up and Skincare – 2018
- Certificate III Makeup Eyelashes Extensions
- Certificate II Business
- Certificate III in Individual Support
- Police Clearance
- NDIS Check
Timeline
Support Worker
Guardian Nursing Agency
12.2022 - 10.2023
Personal Support Worker
Amiable Community Care
01.2022 - 01.2024
Community Support Worker
D H HOLISTIC CARE SERVICES PTY LTD
12.2021 - 11.2024
Beautician
Self Employed Services
10.2021 - Current
Bachelor of Science - Psychological Criminology And Justice
Edith Cowan University
Certificate III - Individual Support
Australian Employment And Training Services
Certificate III Make-Up - Makeup
North Metropolitan TAFE
No Degree - Business
Mercy College
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