Magdalini Kourtidou
Melbourne,Australia
Summary
Dedicated and versatile professional with a strong background in diverse fields, including operations, installation, horticulture, and culinary arts. With a track record of success in various roles, I excel in managing teams, ensuring top-notch quality control, and consistently exceeding expectations. My attention to detail, excellent communication skills, and ability to meet deadlines in high-pressure environments set me apart. I bring a proactive and adaptable approach to all my endeavours. My extensive experience makes me a valuable asset with a proven ability to thrive in diverse work settings.
Overview
13
13
years of professional experience
Work History
BBQ Service Technician / Installer
The Ozzie BBQ Bloke
11.2022 - Current
- Delivered and installed ULPG and NG Weber BBQs and Outdoor Kitchens.
- Explained operation and routine maintenance to customers.
- Diagnosed and troubleshot problems, repairing, and restoring Weber BBQs to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Inspected Weber BBQs and Outdoor Kitchens, to diagnose operational issues.
- Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
- Provided exceptional customer service through outbound calls and face to face interactions .
Woodworker
Nomadic Projects
03.2022 - Current
- Self taught woodworker.
- Chose appropriate lumber and supplies for projects based on wood species, project type, client needs and budgets.
- Reviewed job specifications to determine necessary tools and materials.
- Demonstrated in-depth knowledge of sanders, saws, routers and other woodworking equipment.
- Proactively managed projects to obtain 100% customer satisfaction for custom work.
Monitoring Operator
MA Services Group
12.2021 - 05.2022
- A1 Graded Monitoring Center
- Handled Inbound and Outbound calls
- Monitor and respond to various alarm signals promptly and accurately, adhering to general procedures and special instructions.
- Strictly follow departmental and company policies and procedures
Installer
Intraspace
09.2021 - 12.2021
- Managed end-to-end project booking and installation, ensuring customer satisfaction.
- Identified and mitigated occupational safety hazards, maintaining compliance with site-specific standards.
- Compliant with all requirements as set out by site dependant standards
- Collaborated with healthcare professionals in a hospital environment.
- Demonstrated exceptional attention to detail, excellent communication skills, and the ability to meet deadlines.
- Proficient in interpreting blueprints and drawings.
Assembler / Installer
Sync Industries
04.2021 - 09.2021
- Installation of bathroom cabinetry & shower screens with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assemble components by examining connections for correct fit; fastening parts and subassemblies
- Resolve assembly problems by altering dimensions to meet specifications
- Follow technical documents, diagrams, blueprints and written instructions.
Asset maintenance & presentation officer (Parks Dep.)
Hume City Council
11.2020 - 04.2021
- Operate a range of horticultural equipment and power tools, to carry out the necessary maintenance and presentation of assets.
- Undertake mulching, weeding, spreading topsoil and sowing grass seed and trees as directed.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Team Leader / Stock Controller
PMFresh
09.2020 - 01.2021
- Developed and launched new position
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Team Leader
Dann Event Hire
01.2020 - 03.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Mentored and guided employees to foster proper completion of assigned duties.
- Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
- Inspected incoming and outgoing materials for accuracy and quality.
Chef de Partie / Pastry Chef
King & Godfree
09.2019 - 11.2019
- Preparing, cooking and presenting dishes, across Pastry and Larder sections
- Follow hygiene procedures and maintain a safe and clean environment
- Trained kitchen staff to perform various preparation tasks under pressure.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
Head Cook
Little Patch ELC
07.2019 - 09.2019
- Management of all kitchen operations
- Responsible for sole preparation, completion and distribution of menu
- Scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Chef De Partie
Peter Rowland Group
10.2018 - 07.2019
- Prepared items, cooked dishes, and plated meals, across all sections
- General and specialised duties including, sole charge preparation and facilitation of corporate events, incorporating canapes, buffet, plated meals and sole responsibility for pastry section
- Trained and managed kitchen personnel and supervised related culinary activity.
- Rotated stock and maintained high food quality standards.
Gardener / Landscaper
Jim’s Mowing
09.2018 - 11.2018
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Chef De Partie
The Catering Company
11.2016 - 09.2018
- Cooked for large groups of people and managing various types of food for large events.
- Maintained well-organized mise en place to keep work consistent.
- Plated meals paying special attention to garnishes and overall presentation.
- Complied with portion and serving sizes as per catering standards.
- Solo responsibility for private functions and off site jobs.
Sous-Chef
Cafe Willo
04.2016 - 11.2016
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Acted as head chef when required to maintain continuity of service and quality.
- Plated every dish with attractive flair to meet strict restaurant standards and maintain stellar business reputation.
Technical Assistant
Monash University
09.2015 - 12.2015
- Gathered, organized and distributed technical documentation.
- Sample collection.
- Updated supervisor on status of projects.
Purchasing / Quality Control Officer
Eco Power
09.2011 - 07.2013
- Managed accounts and administrative tasks.
- Received and checked purchase requests against inventory records.
- Identified, contacted and negotiated contracts with suppliers.
- Quality control.
General Manager
Alexandros Restaurant
05.2011 - 09.2011
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Education
Certificate II in ESI - Vegetation Control
DNA Training Solutions
2022
Certificate II in Security Operations
International Security Training Academy
2020
Diploma of Hospitality Management
Imperial College of Australia
2018
Certificate IV in Commercial Cookery
Imperial College of Australia
2016
Certificate III in Commercial Cookery
Imperial College of Australia
2016
Skills
- EWP (Elevated Working Platform)
- Construction Induction White Card
- Traffic Control Management (RIIWHS205E & RIIWHS302E)
- Working With Children Check
- Forklift LF
- Security Licence (CC, UG, MO)
- First Aid & HLTAID001
- Rescue Scuba Diver
Languages
English
Native or Bilingual
Greek
Native or Bilingual
Timeline
BBQ Service Technician / Installer
The Ozzie BBQ Bloke
11.2022 - Current
Woodworker
Nomadic Projects
03.2022 - Current
Monitoring Operator
MA Services Group
12.2021 - 05.2022
Installer
Intraspace
09.2021 - 12.2021
Assembler / Installer
Sync Industries
04.2021 - 09.2021
Asset maintenance & presentation officer (Parks Dep.)
Hume City Council
11.2020 - 04.2021
Team Leader / Stock Controller
PMFresh
09.2020 - 01.2021
Team Leader
Dann Event Hire
01.2020 - 03.2020
Chef de Partie / Pastry Chef
King & Godfree
09.2019 - 11.2019
Head Cook
Little Patch ELC
07.2019 - 09.2019
Chef De Partie
Peter Rowland Group
10.2018 - 07.2019
Gardener / Landscaper
Jim’s Mowing
09.2018 - 11.2018
Chef De Partie
The Catering Company
11.2016 - 09.2018
Sous-Chef
Cafe Willo
04.2016 - 11.2016
Technical Assistant
Monash University
09.2015 - 12.2015
Purchasing / Quality Control Officer
Eco Power
09.2011 - 07.2013
General Manager
Alexandros Restaurant
05.2011 - 09.2011
Certificate II in ESI - Vegetation Control
DNA Training Solutions
Certificate II in Security Operations
International Security Training Academy
Diploma of Hospitality Management
Imperial College of Australia
Certificate IV in Commercial Cookery
Imperial College of Australia
Certificate III in Commercial Cookery
Imperial College of Australia
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