Hiruni Nikeshala
Noble Park,VIC
Summary
I'm Magedara Gamage Hiruni Nikeshala. Electronics and Telecommunications Engineering Graduate with 1.5 years' experience in Network Engineering Roles. I am seeking a career opportunity to apply and expand my theoretical/practical. I am incredibly passionate about electronics and telecommunications systems.
Overview
2
2
years of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Exetel Communications (Pvt) Ltd - Call Centre
01.2023 - 01.2024
- Enhanced customer satisfaction by efficiently troubleshooting and resolving technical issues related to hardware, software, and connectivity
- Diagnosed and resolved complex problems involving a combination of hardware, software, power, and communication issues, ensuring minimal downtime for customers
INTERN
Dialog Axiata PLC
02.2022 - 08.2022
- Department: Technology Strategy, Planning and Development Division
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Education
Master Of Engineering (Telecommunication And Network Engineering) -
RMIT University
Melbourne, VIC12.2025
Bsc. (Hons.) In Electronic And Telecommunication Engineering -
General Sir John Kotelawala Defence University
Ratmalana, Sri Lanka12.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Multitasking Abilities
- Excellent Communication
References
Mr. Kolitha Dassanayaka, Senior Project Manager - National Australian Bank, kolithad@gmail.com
Projects
FINAL YEAR PROJECT - Implementing a vehicular communication network to minimize accident-related traffic congestion in the Southern Expressway of Sri Lanka, 2022, A simulation based on V2X communication to share data among vehicles and RSUs to minimize accident-related traffic congestion in the Southern expressway of Sri Lanka.
INDIVIDUAL PROJECT - A Domestic Water Tank Monitoring System, 2021, A system designed to monitor the water level, pH level, turbidity level, and temperature of a domestic water tank.
Timeline
CUSTOMER SERVICE REPRESENTATIVE
Exetel Communications (Pvt) Ltd - Call Centre
01.2023 - 01.2024
INTERN
Dialog Axiata PLC
02.2022 - 08.2022
Master Of Engineering (Telecommunication And Network Engineering) -
RMIT University
Bsc. (Hons.) In Electronic And Telecommunication Engineering -
General Sir John Kotelawala Defence University
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